Sasithorn Thanabordee
Customer Service Officer
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Customer Service Officer
Thai Summit Harness PCL
Sriracha, Chonburi
09.2019 - Current
- Analyse forecast and order data from customers due to the wiring harness production and sharing to teams
- Receive other enquiry beside forecast and order from customer
- Deliver wiring harness product to domestic and overseas customers
- Communicate with customers for mass production product to prepare the production
- Communicate with internal teams due to customer's requirement
Marketing Officer
Thai Summit Harness PCL
Sriracha, Chonburi
11.2017 - 09.2019
- Coordinated with customers for new project
- Coordinated with internal teams for new project
- Managed the quotation document to customers
- Cooperate with internal team to prepare sample delivery for customer's approval
- Managed with the product prices due to copper adjustment and yearly cost reduction
Passenger Service Agent
Bangkok Flight Services
Samutprakarn
09.2015 - 10.2017
- Oversaw ticketing, gate and ramp services.
- Escorted handicapped passengers from terminal to aircraft.
- Monitored security and maintained operational protocols.
- Proceed check-in with passenger at departure
Education
Master of Science - Tourism Management
Bournemouth University
Bournemouth, Dorset 01.2014 - 03.2015
Bachelor of Arts - English
Silpakorn University
Bangkok, Thailand 05.2009 - 05.2012
Skills
Data Analyst
undefinedTimeline
Customer Service Officer
Thai Summit Harness PCL
09.2019 - Current
Marketing Officer
Thai Summit Harness PCL
11.2017 - 09.2019
Passenger Service Agent
Bangkok Flight Services
09.2015 - 10.2017
Master of Science - Tourism Management
Bournemouth University
01.2014 - 03.2015
Bachelor of Arts - English
Silpakorn University
05.2009 - 05.2012
Similar Profiles
Riama PangaribuanRiama Pangaribuan
Manager of Accounting, Finance and Tax at PT Indonesia Thai Summit Auto (Thai Summit Group)Manager of Accounting, Finance and Tax at PT Indonesia Thai Summit Auto (Thai Summit Group)
Rungrutai ThungjitpattanakunRungrutai Thungjitpattanakun
Logistics Manager at Thai Union Group PCLLogistics Manager at Thai Union Group PCL
Viruj RuchipongseViruj Ruchipongse
Head of Brand Product and Digital Marketing at THAI AIRWAYS INTERNATIONAL PCL.Head of Brand Product and Digital Marketing at THAI AIRWAYS INTERNATIONAL PCL.