Sascha Huber
Ban Talling Ngam, Koh Samui / Surat Thani
Summary
Creative Marketing Manager with expertise in online and direct mail marketing campaigns and strategy. Solid understanding of digital marketing and website analytics. Recognized for quickly understanding customer needs and consistently delivering timely and cost-effective solutions.
Overview
9
9
years of professional experience
Work History
Guest Experience Manager
Bandara Resort & Spa Koh Samui
Bo Phut
2023.09 - 2024.03
- Provided guest assistance and information regarding local attractions and points of interest.
- Streamlined daily operations, including check-in and check-out processes, to increase efficiency and satisfaction.
- Managed special requests for customers regarding restaurant reservations, limousine services and car rentals.
- Managed day-to-day operations, driving quality standards and meeting customer expectations.
Digital Marketing Freelancer
Infinity
Koh Samui
2023.01 - 2023.09
- Prepared compelling marketing strategies through performing thorough research and understanding clients' needs.
- Directed diverse projects, website and social media optimizations, branding and content creation.
- Organized development and implementation of diverse marketing videos, social media posts and blogs.
- Contacted current and potential clients to promote products and services.
Senior Consultant
Hays
Basel
2019.09 - 2022.12
- Assessed clients' needs and created plan of action to provide business solutions.
- Used clients' requirements to develop targeted solutions to fit specific needs.
- Reviewed referral candidates and contacted qualified individuals to request applications.
- Met with hiring managers to identify talent needs and determine criteria for filling vacancies.
Sales Manager
AXA
Basel
2018.07 - 2019.07
- Interviewed prospective clients to gather information on financial needs and discuss existing coverage.
- Researched and analyzed beneficial insurance and investment options and made recommendations to clients.
- Offered policy guidance and management to promote asset protection.
- Provided leadership and training for new agents regarding industry best practices and company policies.
Insurance Sales Agent
Visana
Basel
2016.04 - 2018.05
- Upsold products to policyholders and potential new clients.
- Increased sales through consultative sales approach and focused relationship building with new and existing policy holders.
- Gave sales presentations, negotiated contracts and promoted services to customers.
- Engaged customers and provided high level of service by carefully explaining details about documents.
Insurance Broker
LBA Consulting GmbH
Zurich
2015.08 - 2016.03
- Made appointments with potential clients to discuss products.
- Evaluated and pursued sales leads obtained through direct referrals, networking, marketing, cold-calling and lead databases.
- Trained and motivated Sales Agents to grow year-over-year (YOY) insurance sales from existing and new customers.
Education
Tourism And Leisure Agent - Tourism And Travel Management / Bachelor Degree
KV Liestal
Liestal07.2015
Skills
- Verbal and Written Communication
- Courteous with Strong Service Mindset
- Calm and Professional Under Pressure
- Swiss, German, English Fluency
Languages
German
First Language
German
Proficient
C2
Swiss German
Proficient (C2)
C2
English
Proficient
C2
French
Advanced
C1
Thai
Elementary (A2)
A2
Timeline
Guest Experience Manager
Bandara Resort & Spa Koh Samui
2023.09 - 2024.03
Digital Marketing Freelancer
Infinity
2023.01 - 2023.09
Senior Consultant
Hays
2019.09 - 2022.12
Sales Manager
AXA
2018.07 - 2019.07
Insurance Sales Agent
Visana
2016.04 - 2018.05
Insurance Broker
LBA Consulting GmbH
2015.08 - 2016.03
Tourism And Leisure Agent - Tourism And Travel Management / Bachelor Degree
KV Liestal
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