Saruntawat Boonrod
Ayutthaya
Summary
Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Overview
3
3
years of professional experience
1
1
Certification
3
3
Languages
Work History
Technical Engineer
Forth Vending (Taobin Sparepart warehouse)
04.2022 - 11.2024
- Take care of the return of damaged parts from the technician team and client.
- Check the condition of spare parts to classify them for repair or destruction.
- Identified and corrected system faults to minimize operational system downtime.
- Provided exceptional technical support, addressing client concerns and ensuring their needs were met.
Supervisor Customer Service Technician
Patana Intercool
Pathum Thani, Thailand
12.2024 - 06.2025
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Provide consultation and advice to service users and relieve their concerns.
- Take care of spare parts inventory
Education
Bachelor of Engineering - Electrical Engineering
King Mongkut's University of Technology North Bangkok
Bangkok, Thailand06-2020
Skills
Microsoft Office
Microsoft Excel
Microsoft powerpoint
Google Sheet
Certification
Licensed for Professional Practice (Electrical Engineer)
OTHER PERFORMANCE
Work instructions for the spare parts return team. Action plan for spare parts return team. Department structure design for spare parts return team.
ACTIVITIES
- 2015-2020
- Member of the Islamic Study Department.
- Muslim Student Society Club, KMUTNB.
- MC, Muslim Student Society, KMUTNB.
- 2015
- Head of Youth Camp Recreation Activities.
- 2016
- MC, Social Dance Event (For dance class), KMUTNB.
- 2017
- Head of the kitchen, Welcome camp for newcomers.
- Membership of kitchen, Rabbani Camp.
Timeline
Supervisor Customer Service Technician
Patana Intercool
12.2024 - 06.2025
Technical Engineer
Forth Vending (Taobin Sparepart warehouse)
04.2022 - 11.2024
Bachelor of Engineering - Electrical Engineering
King Mongkut's University of Technology North Bangkok