Sarisa Siriboriraksa
1178/211 Phaholyothin 32 Chankasem Chatuchak, Bangkok
Summary
Experienced assistant restaurant manager with a strong hospitality background, poised to transition into a career as a flight attendant at Emirates. Eager to apply communication skills, attention to detail, and passion for delivering outstanding service to create memorable experiences for passengers and uphold Emirates' high standards of excellence.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Restaurant Manager
Hong Yok Hotpot Restaurant
04.2023 - Current
- Managed daily operations of a high-volume restaurant, overseeing a team of 13 staff members.
- Ensured exceptional customer service and satisfaction, resulting in 4.6 stars review on Google map.
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
Baker
Chatham Bars Inn Resort & Spa
04.2022 - 10.2022
- Produced consistently high-quality baked goods for customers.
- Developed recipes for new products and improved existing recipes.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Maintained safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
Service Attendant
CHUNN Restaurant
10.2020 - 03.2021
- Provided attentive and friendly service to customers, ensuring a positive dining experience.
- Assisted with food and beverage service, including taking orders and delivering food to tables.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
- Addressed customer inquiries and resolved issues in a timely and professional manner.
Front Office Intern
Hua Hin Marriott Resort & Spa
01.2020 - 04.2020
- Assisted front office staff with administrative tasks, including answering phones and responding to emails.
- Greeted and checked in guests, providing information about hotel services and amenities.
- Handled guest inquiries and requests, ensuring a high level of customer satisfaction.
- Maintained up-to-date knowledge of local events and attractions, providing personalized recommendations to guests.
Education
Bachelor in Hospitality Management -
Silpakorn University International College
Bangkok, Thailand01.2022
Bachelor in International Hotel Management -
Vatel Hotel & Tourism Business School
Bangkok, Thailand01.2022
Skills
- Customer Service
- Safety Procedures
- Cultural Awareness
- Detail Oriented
- Teamwork and Collaboration
- Clear Communication
- Training staff
- Food Safety
- Inventory control
- Reliability and punctuality
Certification
- CPR, First Aid, AED Training- 2020
Languages
Thai
Native language
English
Upper intermediate
B2
Timeline
Assistant Restaurant Manager
Hong Yok Hotpot Restaurant
04.2023 - Current
Baker
Chatham Bars Inn Resort & Spa
04.2022 - 10.2022
Service Attendant
CHUNN Restaurant
10.2020 - 03.2021
Front Office Intern
Hua Hin Marriott Resort & Spa
01.2020 - 04.2020
Bachelor in Hospitality Management -
Silpakorn University International College
Bachelor in International Hotel Management -
Vatel Hotel & Tourism Business School
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