Sarinya Eksakulbandit

• Provided administrative and clerical support to the Director and senior management team

• Managed schedules, appointments, and travel arrangements

• Prepared and distributed meeting agendas and minutes

• Answered phone, screening calls, and directed inquiries

• Maintained confidential files and documents

• Ordered office supplies and equipment

• Assisted with special projects and events

• Implemented a new electronic filing system, resulting in a 30% reduction in time spent searching for documents and improving overall office efficiency.

• Respond to emails with foreign customers answer questions, and process orders

• Contact with Suppliers both domestically and abroad. (Negotiate price, order products)

*Compare product prices (Find the best deals) support sale and marketing

*Help plan sales promotions and advertising. (Support marketing work)

Customer Relationship Management (CRM):

*Follow up on customer orders until they are

completed. (Customer satisfaction)

*Collect a list of customers who have achieved

their order goals. (Manage customer information)

*Check the service bill for incorrect calculations. (financial correctness)

• Travel planning and management: Reservations: Book a hotel room (contact the hotel, reserve a room according to customer needs) Make an appointment (coordinate time, location, participants) Planning: Gather a list of customers who have achieved their order goals
• (Track sales, identify target customers) Plan the tour according to the set goals
• (Design travel program, consider budget, customer interests) Coordination: Liaise with hotels and tour groups (negotiate prices, manage services) Follow up on documents until they are complete
• (Check travel documents, reservation forms, and other necessary documents)