Saowalak Tongsuk
Waitress
Bangkok,10
Summary
Dynamic professional with a proven track record in hospitality and sales, notably at Tibetan Gate Restaurant. Excelled in guest relations management and safe food handling, enhancing dining experiences and operational efficiency. Demonstrated exceptional teamwork and communication skills, achieving high service standards. Skilled in sales techniques, consistently meeting customer needs and driving satisfaction.
Overview
19
19
years of professional experience
Work History
Waitress
Tibetan Gate Rstaurant
Skumvit, Bangkok
03.2024 - Current
- Greeted new customers, discussed specials, and took drink orders.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Cook and Food Server
Ban Ploy School
Pathum Thani, Thailand
10.2023 - 04.2024
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared food items in compliance with recipes and portioning control guidelines.
Contact Lenses Sales Person
Contact Lenses Selling Company, Siam Central Point
Siam, Bangkok
01.2013 - 02.2023
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
Waitress
Holland Beer Restaurant
Rama 2, Bangkok, Thailand
01.2006 - 11.2012
- Kept server areas clean and stocked to increase efficiency while working tables.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Education
No Degree - Normal High School
Highschool
Isan 04.2001 -
Skills
Customer Service
Dining area maintenance
Guest Relations Management
Order Taking
High-volume dining
Cash Handling
Handling Complaints
Menu Memorization
Complaint resolution
Languages
Thai
Native language
English
Elementary
A2
Timeline
Waitress
Tibetan Gate Rstaurant
03.2024 - Current
Cook and Food Server
Ban Ploy School
10.2023 - 04.2024
Contact Lenses Sales Person
Contact Lenses Selling Company, Siam Central Point
01.2013 - 02.2023
Waitress
Holland Beer Restaurant
01.2006 - 11.2012
No Degree - Normal High School
Highschool
04.2001 -