Proven Customer Service Executive at Music K Family Ktv, adept in satisfaction monitoring and relationship building. Excelled in managing customer complaints and fostering stakeholder relationships, showcasing exceptional problem-solving and communication skills. Achieved significant improvements in customer satisfaction, demonstrating a positive attitude and a commitment to excellence.
-Mangement and resolve customer complaints
-Research required information using available resources
-Process orders forms and application
-Route calls to appropriate
SKILLS
_Positive Attitude
_Team work
_Problem solving
_Communication
_Hard Working
Satisfaction monitoring