Sandar Sandar(Sara)
Retail Sales Representative
Bangkok,Bangkok
Summary
- Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
- Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
- Reliable and upbeat sale successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
- Driven Front Desk Agent highly skilled in managing reservations, telephone calls and customer inquiries. Poised and professional with total commitment to guest satisfaction. Well-versed in mitigating customer dissatisfaction with prompt service and diplomatic communication.
- Seasoned Hospitality professional competent in keeping guest needs balanced with business targets. Highly organized in handling administrative functions, leading teams and coordinating facility services. Smooth and efficient multitasker and planner.
- High-performing Chef offering 1.5 years of restaurant experience. Excellent communication, leadership and problem-solving skills. Talent for building streamlined, cohesive teams.
- Diligent Food Preparation Worker helping serve up high quality meals through fine attention to detail and proactive customer service. Skilled at inventory management and restocking to keep food items fresh and readily accessible for cooking. Enforces strict sanitation practices to meet regulatory compliance standards.
Overview
13
13
years of professional experience
13
13
years of post-secondary education
5
5
Languages
Work History
Chef Assistant
PST Creamy Chicken
Bangkok, Bangkok
02.2021 - Current
- Managed food preparation activities, such as cutting ingredients to size and preparing sauces and garnishes.
- Maintained cleanliness and order of kitchen prep areas and appliances as well as convenient organization of ingredients.
- Limited portion sizes and used garnishes to control food costs.
- Floated throughout kitchen to assist in meal preparation and plating, effectively anticipating chef and waiting staff's needs.
- Helped design, create and implement outlet menu changes to attract customers and boost sales revenue.
- Disposed waste and replenished fresh supplies by checking expiry dates and rotating stock.
- Unloaded delivery trucks, verified contents against invoice and properly stored food items.
- Used variety of kitchen tools and appliances to prepare ingredients and meals.
- Assisted in menu preparation, making suggestions and researching recipes compatible with existing menu items.
- Observed established recipes, portions, and methods while cooking food to fulfill guest's preferences.
- Received, inspected and verified food and kitchen inventory delivery before storage.
- Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
- Lifted and carried heavy materials.
- Maintained composure and work quality while under stress.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Retail Sales Representative
Yoolim Gemstones
Bangkok, Bangkok
12.2013 - 12.2021
- Increased sales by offering advice on purchases and promoting additional products.
- Helped customers complete purchases, locate items and join reward programs.
- Helped customers manage large purchases by collecting items from shelves and storage locations.
- Managed promotional in-store signage and displays and re-stocked merchandise from returns or dressing rooms.
- Kept front shop areas clean, tidy and professional in appearance to maximize worker efficiency and promote customer engagement.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Tracked down hard-to-find merchandise at diverse locations.
- Logged reports, expenses, receipts and sales documents into digital database.
- Issued receipts and processed refunds, credits or exchanges.
- Supported loss prevention goals by monitoring shopper behavior.
- Folded and arranged merchandise in attractive displays to drive sales.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
- Spoke to customers in native language to increase loyalty and establish relationships.
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
- Approached browsing customers to initiate conversations to determine buying preferences.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Welcomed customers and provided assistance in locating and purchasing products.
- Remained informed and updated on current promotions and sales, security protocols, exchange policies and payment policies.
- Recommended merchandise to customers based on needs and preferences.
- Generated brand awareness and positive product impressions to increase sales.
Hotel Front Desk Receptionist
Isanook Residence
Bangkok, Bangkok
11.2011 - 10.2013
- Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Collected room deposits, fees and payments.
- Confirmed relevant guest information and payment methods to prevent fraud.
- Delivered above-and-beyond service to guests by making outside venue reservations and setting up tours.
- Explained details regarding property to acclimate patrons to resort environment.
- Planned coverage needs and organized services to support incoming special events.
- Contacted housekeeping staff and maintenance department immediately to resolve guest room issues.
- Kept accounts in balance and ran daily reports to verify totals.
- Protected guest valuables with main safe or in individual boxes to maximize security.
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.
Receptionist Assistant
Aspen Suite Hotel
Bangkok, Bangkok
08.2010 - 11.2011
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Collected room deposits, fees and payments.
- Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
- Answered phone within short minutes throughout shift, closely following strict guidelines for customer service and satisfaction.
- Completed late check-ins and directed guests to rooms and facilities.
- Collaborated with team members to handle guest requirements from check-in through check-out.
- Resolved service-related problems and documented actions in system.
- Checked lobby, bathrooms and common areas near front desk for cleanliness multiple times per shift.
- Confirmed relevant guest information and payment methods to prevent fraud.
- Delivered above-and-beyond service to guests by making outside venue reservations and setting up tours.
- Contacted housekeeping staff and maintenance department immediately to resolve guest room issues.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Retail Sales Representative
Nature Art Gallery - Chaweng
Koh Samui, Koh Samui
06.2009 - 06.2010
- Increased sales by offering advice on purchases and promoting additional products.
- Helped customers complete purchases, locate items and join reward programs.
- Helped customers manage large purchases by collecting items from shelves and storage locations.
- Managed promotional in-store signage and displays and re-stocked merchandise from returns or dressing rooms.
- Generated brand awareness and positive product impressions to increase sales.
- Recommended merchandise to customers based on needs and preferences.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Spoke to customers in native language to increase loyalty and establish relationships.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Tracked down hard-to-find merchandise at diverse locations.
- Assisted customers with locating and choosing merchandise in store departments.
Education
High School Diploma -
NO.2 Basic Education High School, MOGOK
Myanmar 06.1996 - 03.2009
Skills
Quality control
Safe food handling
Proficient vision
Critical Thinking
Active Listening
PPE Compliance
MS Office
Attention to Detail
Preparation techniques
Proficient hearing
Timeline
Chef Assistant
PST Creamy Chicken
02.2021 - Current
Retail Sales Representative
Yoolim Gemstones
12.2013 - 12.2021
Hotel Front Desk Receptionist
Isanook Residence
11.2011 - 10.2013
Receptionist Assistant
Aspen Suite Hotel
08.2010 - 11.2011
Retail Sales Representative
Nature Art Gallery - Chaweng
06.2009 - 06.2010
High School Diploma -
NO.2 Basic Education High School, MOGOK
06.1996 - 03.2009