Sai Htut Htat Aung
Insurance Agency Business Development
Bangkok
Summary
Proven leader at Excellent Fortune General Insurance, adept in relationship management and project management, significantly enhanced agency sales and agent productivity. Spearheaded innovative marketing strategies and streamlined operations, achieving notable client retention and satisfaction. Expert in multitasking and decision-making, successfully led teams to exceed sales targets through effective collaboration and problem-solving.
Overview
5
5
years of professional experience
Work History
Agency Business Development Asst General Manager
Excellent Fortune General Insurance
07.2023 - 02.2024
- Customer Engagement: Fostered strong business relationships through effective communication and personalized service.
- Product Knowledge Development: Continuously updated and shared comprehensive knowledge of company products and services to enhance customer satisfaction.
- Data Management: Ensured accurate and up-to-date client information in company databases, enhancing data reliability and accessibility.
- Team Collaboration: Worked closely with teammates to produce impactful advertising materials and persuasive sales presentations.
- Strategic Planning: Developed and executed strategic plans for the agency distribution channel, focusing on sales growth, market expansion, and profitability.
- Agent Recruitment: Successfully recruited, trained, and mentored a team of high-performing insurance agents, ensuring their readiness to meet sales targets.
- Performance Monitoring: Regularly assessed the performance of distribution teams and individual agents, implementing improvement plans to boost efficiency.
- Stakeholder Relationships: Built and maintained robust relationships with agency partners and stakeholders, promoting business growth and strategic alignment.
- Sales Targets: Set ambitious sales targets for the distribution channel and developed incentive programs to motivate agents and achieve goals.
- Training and Development: Provided ongoing training and resources to ensure agents had a deep understanding of insurance products and market trends.
- Regulatory Compliance: Ensured all distribution operations complied with regulatory requirements and company policies, reducing risk exposure.
- Market Research: Conducted thorough market research to identify growth opportunities and competitive trends, informing strategic decisions.
- Budget Oversight: Managed the budget for the distribution department, including expenses related to recruitment, training, and marketing.
- Performance Reporting: Prepared detailed reports on distribution performance, using data analysis to pinpoint areas for improvement and develop action plans.
- Client Retention: Implemented strategies to enhance client retention and satisfaction, resulting in long-term business relationships.
- Innovation and Improvement: Identified and introduced innovative practices to improve sales processes and agent productivity.
- Crisis Management: Developed and executed crisis management plans to address and resolve issues promptly, ensuring business continuity.
- Direct Reporting: Reported directly to Sales & Marketing Directors, providing regular updates and insights.
- Event Planning and Organizing: Planned and organized weekly, monthly, and yearly events for agents, fostering engagement and professional development.
Agency Business Development Manager
Excellent Fortune General Insurance
04.2021 - 07.2023
- Generated new business with marketing initiatives and strategic plans.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers.
- Lead a team of agency business development executives to support company agent sales and manpower growth
- Work closely and to provide prompt and effective support to the agency sales channel
- Assist in creation of sales opportunities, monitoring the sales activities and be the intermediary to all agency support functions.
- Build an effective and productive Agency Distribution channel
- Monitor agency sales through appropriate sales analyses and reports
- Work closely with the recruitment team to support recruitment efforts within cluster
- Assist in agency manpower growth and agent recruitment
IT & Admin Executive
Excellent Fortune General Insurance
03.2019 - 04.2021
- Conducted regular meetings with team to discuss issues, concerns and updates.
- Established long-term client relationships through consistent delivery of high-quality products and services.
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
- Developed innovative solutions to complex problems, resulting in improved organizational performance.
Education
Bachelor of Arts - English
Yangon University
Myanmar 04.2001 -
Bachelor of Science - Civil Engineering
University of Bedfordshire
Myanmar 04.2001 -
High School Diploma -
TTC
Myanmar 04.2001 -
Skills
Relationship Management
Languages
Myanmar
Native language
English
Upper intermediate
B2
Timeline
Agency Business Development Asst General Manager
Excellent Fortune General Insurance
07.2023 - 02.2024
Agency Business Development Manager
Excellent Fortune General Insurance
04.2021 - 07.2023
IT & Admin Executive
Excellent Fortune General Insurance
03.2019 - 04.2021
Bachelor of Arts - English
Yangon University
04.2001 -
Bachelor of Science - Civil Engineering
University of Bedfordshire
04.2001 -
High School Diploma -
TTC
04.2001 -
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