Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic
Sai Aung Myo

Sai Aung Myo

Waiter/IT Support (Retail)
Bangkok,10

Summary

  • Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws.

Innovative IT Support Specialist with experience in selecting and setting up diverse technical equipment. Strong written and oral communication skills resulting in knowledgeable, satisfied customers. Excellent instructional and problem-solving skills reduce concerns related to new technology.

Overview

9
9
years of professional experience
2
2
Certifications

Work History

Food and Beverage Waiter

Full Time
Yangon
03.2015 - 05.2017
  • Delivered exceptional customer service with timely communication and proactive problemsolving
  • Improved team efficiency with thorough training on customer service protocols.
  • Enhanced customer service based on feedback from guests.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Communicated with kitchen staff to enable accurate food preparation.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Monitored food and beverage supplies, assisting with restocking when needed.
  • Assisted customers with carry-out service.

IT Support Engineer

Full Time
Yangon
09.2019 - 04.2024


  • Designed high availability strategies to minimize downtime during critical systems outages or disasters recovery scenarios.
  • Developed custom software solutions for various business needs, resulting in improved productivity.
  • Conducted end-user reviews for modified and new systems.
  • Installed, configured, tested and maintained operating systems, application software, and system management tools.
  • Improved IT system performance by implementing proactive maintenance processes and timely upgrades.

Education

B.sc Chemistry -

West Yangon University
Yangon
01.2014

Skills

Cash handling

Languages

Myanmar
Bilingual or Proficient (C2)
Chinese (Mandarin)
Beginner (A1)
English
Elementary (A2)

Certification

Star Resources Hospitality and Tourism academy

Timeline

IT Support Engineer

Full Time
09.2019 - 04.2024

Service+ Engineer Certificate (MCSC)

01-2016

Food and Beverage Waiter

Full Time
03.2015 - 05.2017

Star Resources Hospitality and Tourism academy

01-2014

B.sc Chemistry -

West Yangon University

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Sai Aung MyoWaiter/IT Support (Retail)