

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Customer Engagement & Sales: Proactively approached customers to provide game recommendations based on their interests, successfully enhancing the guest experience and driving cafe revenue.
Brewing Process & Production: Gained hands-on experience in the beer production process, from grain handling to fermentation, ensuring consistency and quality in every batch.
Operational Support: Assisted in monitoring fermentation temperatures and carbonation levels to ensure the final product met professional standards.
Logical Reasoning