Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rungrat Boonsrang

Telesales Executive
Bangkok

Summary

Dynamic and customer-oriented professional with hands-on experience in call center operations, credit card services, and B2B sales. Formerly supported SCB credit card clients by resolving usage issues and addressing inquiries with efficiency and care. Handled merchant accounts in the restaurant and service sectors as a Sales Executive. Strong communication and negotiation skills with a proven ability to multitask, understand client needs, resolve issues on the spot, and build lasting customer relationships.

Overview

2026
2026
years of professional experience
1
1
Language

Work History

Sales Coordinator

DHL Express International (Thailand) Ltd.
2024 - Current
  • Maintained accurate records of all sales activities, including contracts, handle customer accounts including opening, closing, updating agreements, quotes, follow-ups, and customer communications.
  • Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
  • Assist the sales team by creating and updating sales and customer reports. Manage data from multiple sources, analyze information, and deliver insights to the sales team.


Sales Executive

CP Axtra Pub Co., Ltd.
2022 - 2023
  • Managed and provided service to customers throughout the sales process, including post-sale follow-up.
  • Sourced new customers and maintained strong relationships with existing clients, managing the customer portfolio effectively.
  • Presented company products and services to stimulate sales.
  • Coordinated and resolved customer service issues, as well as procured requested products for clients.

Office Coordinator

TongHua Bua Yai (1994) Co., Ltd.
2020 - 2020
  • Tracked records, filed documents, and maintained communication between clients to manage office activities.
  • Prepared sales reports, quotations, and proposal documents.
  • Supported the sales team by coordinating communication both internally and externally.

Call Center Agent (Credit Card Services)

Siam Commercial Bank Pub Co., Ltd.
2019 - 2019
  • Provided customer service and resolved issues related to credit card usage over the phone.
  • Offered and recommended credit card products to customers.
  • Collected and processed customer feedback to improve service quality.

Education

Khon Kaen University
04.2001 -

Skills

Customer communication

Sales reporting

Goals and performance

Team building

Friendly and approachable

Multitask

Microsoft Office (Word,Excel, PowerPoint)

Canva

Timeline

Khon Kaen University
04.2001 -

Sales Coordinator

DHL Express International (Thailand) Ltd.
2024 - Current

Sales Executive

CP Axtra Pub Co., Ltd.
2022 - 2023

Office Coordinator

TongHua Bua Yai (1994) Co., Ltd.
2020 - 2020

Call Center Agent (Credit Card Services)

Siam Commercial Bank Pub Co., Ltd.
2019 - 2019

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Rungrat BoonsrangTelesales Executive