Rungrat Boonsrang
Telesales Executive
Bangkok
Summary
Dynamic and customer-oriented professional with hands-on experience in call center operations, credit card services, and B2B sales. Formerly supported SCB credit card clients by resolving usage issues and addressing inquiries with efficiency and care. Handled merchant accounts in the restaurant and service sectors as a Sales Executive. Strong communication and negotiation skills with a proven ability to multitask, understand client needs, resolve issues on the spot, and build lasting customer relationships.
Overview
2026
2026
years of professional experience
1
1
Language
Work History
Sales Coordinator
DHL Express International (Thailand) Ltd.
2024 - Current
- Maintained accurate records of all sales activities, including contracts, handle customer accounts including opening, closing, updating agreements, quotes, follow-ups, and customer communications.
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Assist the sales team by creating and updating sales and customer reports. Manage data from multiple sources, analyze information, and deliver insights to the sales team.
Sales Executive
CP Axtra Pub Co., Ltd.
2022 - 2023
- Managed and provided service to customers throughout the sales process, including post-sale follow-up.
- Sourced new customers and maintained strong relationships with existing clients, managing the customer portfolio effectively.
- Presented company products and services to stimulate sales.
- Coordinated and resolved customer service issues, as well as procured requested products for clients.
Office Coordinator
TongHua Bua Yai (1994) Co., Ltd.
2020 - 2020
- Tracked records, filed documents, and maintained communication between clients to manage office activities.
- Prepared sales reports, quotations, and proposal documents.
- Supported the sales team by coordinating communication both internally and externally.
Call Center Agent (Credit Card Services)
Siam Commercial Bank Pub Co., Ltd.
2019 - 2019
- Provided customer service and resolved issues related to credit card usage over the phone.
- Offered and recommended credit card products to customers.
- Collected and processed customer feedback to improve service quality.
Education
Khon Kaen University
04.2001 -
Skills
Customer communication
Sales reporting
Goals and performance
Team building
Friendly and approachable
Multitask
Microsoft Office (Word,Excel, PowerPoint)
Canva
Timeline
Khon Kaen University
04.2001 -
Sales Coordinator
DHL Express International (Thailand) Ltd.
2024 - Current
Sales Executive
CP Axtra Pub Co., Ltd.
2022 - 2023
Office Coordinator
TongHua Bua Yai (1994) Co., Ltd.
2020 - 2020
Call Center Agent (Credit Card Services)
Siam Commercial Bank Pub Co., Ltd.
2019 - 2019
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