Rungnapa Panhmi
Summary
Versatile skills in project management, problem-solving, and collaboration. Bring a fresh perspective and strong commitment to quality and success. Recognized for adaptability and a proactive approach in delivering effective solutions.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Appen Recording Project
Appen
09.2024 - 09.2024
- This project requires you to use the designated recording app to make a phone call to discuss a related topic.
Ogden- Evaluate the relevance of social media ads
Appen
01.2024 - 01.2025
- Ogden project will involve rating ads from Facebook or Instagram within an external platform called SRT. There will be multiple workflows, but the overall idea is to have raters identify the ads people don't want to see online and understand why they don't want to see them.
Freelancer
RWS
04.2023 - 06.2024
- Transcription 2 conversations and rating the level of accuracy with written sentences.
Arrow Pic-A-Boo
Appen
11.2021 - 03.2024
- Personal photo rating in Google Photo Account. And used the EWOQ tool.(The work is not constant, it is intermittent.)
Personalized Internet Ads Assessor - Thai
TELUS International AI Inc
08.2022 - 11.2023
- Review online ads by scoring them based on their relevance to the search terms used, and providing feedback on language and cultural significance to improve ad content, quality, and format.
Freelancer
RemoTasks or Outlier AI
05.2023 - 06.2023
- Reading prompts and rating their response in terms of understanding, fulfillment, helpfulness, and using proper language presentation
- Rating prompts and rating responses then indicate the level of accuracy of choice A or B, and finalize which one is the better answer.
- Evaluating the conversation between person A and person B, then rating of familiarity with the topic given, non-sense sense or using other languages
- Rating prompt and response in terms of factuality and updating facts.
Freelancer
TransPerfect
12.2022 - 03.2023
- Image Annotator - Be a captioner and draw precise text frames, write the text you see in the picture.
Outlet Manager
Evason Hua Hin by Six Senses
10.2001 - 04.2020
- Company Overview: Current name is Blue Lotus Hua Hin
- Coordinating daily restaurant management operations
- Delivering superior food and beverage service and maximizing customer satisfaction
- Responding efficiently and accurately to restaurant customer complaints
- Organize and supervise shifts
- Estimate future needs for goods, kitchen utensils, and cleaning products
- Ensure compliance with sanitation and safety regulations
- Control operational costs and identify measures to cut waste
- Create detailed reports on weekly, monthly, and annual revenues and expenses.
- Started as a waitress till the Manager.
Waitress
Tipurai Guesthouse
04.2001 - 09.2001
- Invited customers to the guesthouse's restaurant in a friendly manner and seated them at appreciated tables.
- Paid close attention to dietary and allergic restrictions.
- Handle all billing processes.
Assistant In Room Dining Manager
Evason Hua Hin by Six Senses
10.2001 - 04.2020
- Coordinated schedules and appointments to optimize workflow efficiency.
- Managed communication between departments, ensuring accurate information flow.
- Developed training materials for onboarding new staff members.
- Streamlined administrative processes to enhance organizational productivity.
- Assisted in project planning and execution, supporting team objectives.
- Implemented tracking systems for monitoring project progress and outcomes.
Bar Supervisor and Bar Manager
Evason Hua Hin by Six Senses
10.2001 - 04.2020
- Supervised bar operations, ensuring compliance with health and safety regulations.
- Trained and mentored staff on beverage preparation and customer service best practices.
- Managed inventory levels, ordering supplies to maintain optimal stock for service demands.
- Developed cocktail menus, incorporating seasonal ingredients to enhance customer experience.
Restaurant Captain
Evason Hua Hin by Six Senses
10.2001 - 04.2020
- Prepared salads and desserts in tableside service.
- Developed strong rapport with regular customers through attentive service and personalized interactions.
- Implemented innovative menu ideas with the culinary team, resulting in fresh offerings that attracted new clientele.
- Optimized table turnover rate by monitoring seating arrangements efficiently throughout each shift.
Waitress
Evason Hua Hin by Six Senses
10.2001 - 04.2020
- Provided exceptional customer service, ensuring guest satisfaction and repeat visits.
- Managed multiple tables efficiently, balancing priorities in fast-paced environment.
- Collaborated with kitchen staff to ensure timely food delivery and accuracy of orders.
- Trained new team members on menu knowledge and service protocols for seamless operations.
Education
Bachelor's Degree in Arts - Mass Communication
Ramkhamhaeng University
01.1999
Skills
- Proficient in the use of Microsoft Office, Microsoft System
- Experience in restaurant management and having professional knowledge of food & beverage
- Menu planning, and food scheduling
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Leadership
- Effective Communication
LANGUAGES
Native Thai speaker.
Fluent in verbal and written English.
PROFESSIONAL
- Date of Birth: 1974-02-25
- Height: 152 cm
- Weight: 63 kg
- Marital Status: Single
Certification
- Certified [BarSmarts], [Pernod Ricard USA] - [July 28, 2017]
- Certified [Thai Sommelier & Gastronomy], [Mondo Vino] - [February 25,2013]
- Certified [Basic Wine Course], [Six Senses and Evason Hua Hin] - [December 21,2010]
- Certified [Bordeaux Wine Master Class], [I'Ecole du Vin] - [September 9,2017]
- Certified [Distinction Grand Amateur des Vins de Bourgogne], [Bourgognes] - [September 9,2017]
- Certified [cocktail development course covering 72 locally influenced cocktail recipes], [Fling International Bar Service] - [July 5-11,2010]
- [TSA Training Services] Food & Beverage Suggestive Sales - [December 3,2007]
- [Cafe Boungiorno] The Cafe Buonionrno biscotti Training Course - [October 7,2008]
- [Six Evason Hua Hin Resorts& Spa] The Siam Gulf Communication - [May 31,2005]
- [INSIGHT ENGLISH] Conversational Course For Food & Beverage Staff - [November 2012-April 2013]
- [INSIGHT ENGLISH] Pre-Intermediate Level - [August 2015-October 2015]
- [Six Senses Resorts & Spa] Hip Supervisors Workshop Phase 1 &2 - [November3-9,2005/June25-29,2006]
- [Six Senses Resorts & Spa] Train the Trainer - [March16-17,2006]
Timeline
Appen Recording Project
Appen
09.2024 - 09.2024
Ogden- Evaluate the relevance of social media ads
Appen
01.2024 - 01.2025
Freelancer
RemoTasks or Outlier AI
05.2023 - 06.2023
Freelancer
RWS
04.2023 - 06.2024
Freelancer
TransPerfect
12.2022 - 03.2023
Personalized Internet Ads Assessor - Thai
TELUS International AI Inc
08.2022 - 11.2023
Arrow Pic-A-Boo
Appen
11.2021 - 03.2024
Assistant In Room Dining Manager
Evason Hua Hin by Six Senses
10.2001 - 04.2020
Bar Supervisor and Bar Manager
Evason Hua Hin by Six Senses
10.2001 - 04.2020
Restaurant Captain
Evason Hua Hin by Six Senses
10.2001 - 04.2020
Waitress
Evason Hua Hin by Six Senses
10.2001 - 04.2020
Outlet Manager
Evason Hua Hin by Six Senses
10.2001 - 04.2020
Waitress
Tipurai Guesthouse
04.2001 - 09.2001
Bachelor's Degree in Arts - Mass Communication
Ramkhamhaeng University
Similar Profiles
IZUCHUKWU DARAIZUCHUKWU DARA
Freelance Annotator at APPENFreelance Annotator at APPEN
Tatjana EddyTatjana Eddy
Senior Large Language Model (LLM) Specialist at AppenSenior Large Language Model (LLM) Specialist at Appen
Juarez De Lima Dos Santos FilhoJuarez De Lima Dos Santos Filho
Freelance Translator & Transcriber at AppenFreelance Translator & Transcriber at Appen
Victoria MyersVictoria Myers
Data Analyst at AppenData Analyst at Appen
Meilyn GracielaMeilyn Graciela
Freelance Voice Recording Project at OutlierFreelance Voice Recording Project at Outlier