Summary
Overview
Work History
Education
Skills
Timeline
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Rungnapa A-nongmongkhon

Sales Representative

Summary

Dynamic professional with a proven track record in sales and customer support, notably at KASIKORNBANK. Skilled in project management and content writing, I excel at building client relationships and delivering tailored solutions, enhancing customer satisfaction. Recognized for effective communication and a commitment to achieving team goals.

Overview

6
6
years of professional experience

Work History

Freelancer

My Home
11.2024 - Current
  • Conducted thorough research to provide well-informed recommendations for clients'' strategic decision-making processes.
  • Stayed current on industry trends by regularly participating in continuing education courses and workshops related to my field of expertise.
  • Expanded professional network through attending industry events and engaging in online communities.
  • Analyzed user feedback to gather input and identify areas required for improvement.

Direct Sales Representative

KASIKORNBANK Public Company
08.2023 - 05.2024
  • Delivered compelling sales presentations that highlighted key features and benefits of products or services, resulting in increased conversion rates.
  • Cultivated strong client relationships through consistent follow-ups and timely resolution of concerns, ensuring repeat business opportunities.
  • Established trust with clients through transparent negotiations, ethical practices, and excellent service delivery standards.
  • Boosted sales performance by developing and executing targeted marketing strategies.
  • Wrote reports outlining activities and sales.
  • Provided comprehensive product training to new hires, contributing to their rapid integration into the sales team.
  • Enhanced customer satisfaction by providing customized product solutions and building rapport through exceptional communication.
  • Met customers in homes and businesses to discuss and demonstrate products.

Call Center Agent, Inbound Sales

Transcosmos ( Thailand ) Co,Ltd
02.2022 - 11.2023
  • Handled high volume of inbound calls per shift to offer callers product and service information and generate quotes.
  • Increased customer satisfaction by efficiently handling inbound calls and addressing customer inquiries.
  • Promoted a positive work environment within the team through active participation in meetings, sharing ideas openly, and supporting colleagues when needed.
  • Recognized for consistently receiving positive feedback from customers and supervisors, contributing to a strong team reputation for excellent customer service.
  • Efficiently managed a high volume of calls while maintaining composure under pressure.
  • Resolved customer complaints, resulting in higher customer retention rates.
  • Assisted customers with order placement, ensuring accurate and timely delivery of products or services.

Telesales Representative

Siam Commercial Bank
05.2019 - 10.2021
  • Increased clientele by cultivating rapport with potential customers.
  • Reduced call handling time by quickly resolving customer issues and addressing concerns professionally.
  • Answered inbound telephone calls from interested customers to persuasively discuss offerings.
  • Supported team members in achieving shared goals, contributing to a collaborative work environment.

Education

High School Diploma -

Tharua.Nittaya Nukul Scool.
Tharua,Ayutthaya

Skills

Project management

Timeline

Freelancer

My Home
11.2024 - Current

Direct Sales Representative

KASIKORNBANK Public Company
08.2023 - 05.2024

Call Center Agent, Inbound Sales

Transcosmos ( Thailand ) Co,Ltd
02.2022 - 11.2023

Telesales Representative

Siam Commercial Bank
05.2019 - 10.2021

High School Diploma -

Tharua.Nittaya Nukul Scool.

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Rungnapa A-nongmongkhonSales Representative