ROSARIN POONONGONG
Bangkok
Summary
Experienced Sales Supervisor in ERP systems, with expertise in SAP B1 and Oracle NetSuite. Skilled in event planning for marketing, team coordination for presentations and demos, and system development to address customer needs. Strong background in sales strategy and customer relationship management.
Overview
10
10
years of professional experience
Work History
Sales Supervisor
Humanica Plc. Co., Ltd.
05.2024 - Current
- Learned and worked with SAP B1 and Oracle NetSuite, assisting customers in selecting and implementing the right solutions.
- Sales presentations through onsite visits and online meeting.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Collaborated with the team to develop sales strategies, create engaging presentations, and conduct product demos.
- Worked closely with customers and technical teams to identify pain points and develop new system features to improve efficiency.
- Built and maintained strong relationships with business partners.
- Organized and managed marketing events targeting rapidly growing companies and businesses planning to go public, ensuring a seamless experience by handling venue arrangements, guest coordination, and catering services, while driving lead generation and enhancing brand awareness.
- Report sales process and customer insight update to sales director.
Sales Supervisor
The LivingOS Corporation Co., Ltd.
04.2021 - 05.2024
- Managed B2B sales operations.
- Delivered sales presentations through onsite visits, webinar, and Facebook Live sessions.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Conducted one-on-one meetings with team members to monitor the sales process,pipeline and monthly sales goals.
- Maintained strong relationships with both existing customers and new leads.
- Built and maintained strong relationships with business partners.
- Provided regular product updates to showcase solutions and address customer concerns.
- Compiled monthly reports on customer complaints and coordinated with the development team to resolve issues.
- Worked closely with teams in accounting, app development, and customer support.
- Report sales process and customer insight update to sales manager.
Sales Representative
ADC-JV 15 Co., Ltd. (The LivingOS Co., Ltd.)
02.2020 - 03.2023
- Presented professional image consistent with company's brand values.
- Conducted sales presentations for customers through onsite visits, seminars, and online events.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Built and maintained strong relationships with existing and new customers.
- Managed both B2B and B2C sales.
- Provided product updates to demonstrate solutions to customer challenges and answered all inquiries.
- Collaborated with teams across different departments, including accounting, app development, and support.
Property Consultant
Property Co Thailand Co., Ltd.
05.2019 - 02.2020
- Cold-called and email to qualified leads from online marketing campaigns.
- Prepared and presented contracts and other legal documents to clients.
- Educated clients looking to buy on current market conditions, legal requirements, pricing, and mortgages.
- Managed administrative tasks related to sales, including reporting and payment follow-ups.
- Maintained strong relationships with property owners, co-agent, developers, and customer.
- Provided on-site property tours, offering detailed information and customer support.
- Followed up on prospective leads through direct contact and networking.
- Maintained up-to-date knowledge of new and upcoming projects, prime locations, and resale properties.
- Promptly responded to customer inquiries regarding pricing, availability, and property details.
- Informed customers about new promotions and exclusive property deals to drive engagement and sales
Admin Coordinator (International)
Angel Real Estate Consultancy Co., Ltd.
04.2018 - 12.2018
- Entered data, generated reports, and produced tracking documents.
- Coordinated with sales teams and customers to facilitate condominium ownership transfers.
- Managed defect inspections and planning.
- Prepared condominium ownership transfer documents.
- Conducted monthly forecasts and followed up on projections.
- Gathered and organized materials to support operations.
Executive Secretary
Embassy Place Property Co., Ltd.
09.2014 - 11.2017
- Three years of experience as an executive secretary in a property company.
- Organized and updated schedules for executives.
- Actively managed each step of projects to ensure timely completion.
- Collaborated with the sales and marketing team to set up project plans, including market research, pricing, and cash flow analysis.
- Reviewed and assessed company profiles and project research before applying for bank support and followed up on the approval process.
- Coordinated with government offices to obtain official documents, such as land titles and building permits.
- Managed administrative tasks, including booking travel arrangements, scheduling meetings, and preparing meeting minutes.
- Handled official communication to keep all stakeholders updated throughout project execution.
- Oversaw quality assurance processes, including on-site inspections.
- Managed HR duties, including payroll, tax withholding, and social security.
- Maintained public relations with international customers.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
Education
Bachelor of Arts - English
Khon Kaen University
Khon Kaen, Thailand02-2014
Skills
- Sales team assistance
- Goals and performance
- Problem-solving
- Sales analysis
- Staff training
- Cold calling
- Sales strategies
- Customer service
- Sales presentations
- Event planning
- Pipeline management
Languages
Thai
Native language
English
Proficient
C2
Timeline
Sales Supervisor
Humanica Plc. Co., Ltd.
05.2024 - Current
Sales Supervisor
The LivingOS Corporation Co., Ltd.
04.2021 - 05.2024
Sales Representative
ADC-JV 15 Co., Ltd. (The LivingOS Co., Ltd.)
02.2020 - 03.2023
Property Consultant
Property Co Thailand Co., Ltd.
05.2019 - 02.2020
Admin Coordinator (International)
Angel Real Estate Consultancy Co., Ltd.
04.2018 - 12.2018
Executive Secretary
Embassy Place Property Co., Ltd.
09.2014 - 11.2017
Bachelor of Arts - English
Khon Kaen University
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