RON TEPUMPORN
Former Flight Attendant
Bangkok,Khan Na Yao
Summary
Service-oriented professional with 20 years of flight crew experience. Excellent history of using critical thinking and sound judgment to solve challenges. Personable and energetic with firm command of flight safety and regulations. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
21
21
years of professional experience
4
4
years of post-secondary education
Work History
Cabin Crew Member
Thai Airways International
Bangkok, 10900
08.2000 - 12.2020
- Cross-trained shift staff in various tasks by rotating assignments on frequent basis.
- Reviewed, handled, assembled and removed passenger cabin furnishings to check cleaning quality.
- Stocked cabin with safety guides, airsick bags and cleaning products after every flight.
- Enforced lost and found procedures for any items inadvertently left behind by travelers.
- Cleaned and serviced aircraft cabin, galleys and lavatories.
- Conducted complete and accurate audits of aircraft following cleaning and sanitization procedures.
- Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats.
- Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
- Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
- Collected trash, tidied up aisles and wiped down surfaces during and in between flights to keep cabin clean.
Supervisor
TSUTAYA THAILAND @ (Headquarters)
BANGKOK, Bang Kho Laem
01.2000 - 07.2000
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Achieved results by working with staff to meet established targets.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Solicited customer feedback to identify and improve on areas of weakness.
Education
Bachelor Of Administrative Studies - Marketing
Assumption University of Thailand Hua Mak
592 3 Soi Ramkhamhaeng 24, Khwaeng Hua Mak, Khet B 09.1995 - 10.1999
Skills
Team Building
Timeline
Cabin Crew Member
Thai Airways International
08.2000 - 12.2020
Supervisor
TSUTAYA THAILAND @ (Headquarters)
01.2000 - 07.2000
Bachelor Of Administrative Studies - Marketing
Assumption University of Thailand Hua Mak
09.1995 - 10.1999
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