Romario Monteith
Bangkok
Summary
Accomplished Trade Specialist with a proven track record at Monnart-Asia Visa Consultancy, enhancing profitability through international trade expertise and strategic business development. Excelled in fostering robust networks and executing global sourcing strategies. Renowned for exceptional cross-cultural communication and problem-solving skills, significantly improving client satisfaction and operational efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Trade Specialist
Monnart-Asia Visa Consultancy
Shanghai/Hanoi
11.2023 - 02.2025
- Implemented efficient inventory management systems to monitor stock levels, reduce waste, and optimize turnover rates.
- Coordinated logistics operations for seamless movement of goods across borders while meeting tight deadlines under challenging circumstances.
- Boosted company profitability with diligent monitoring of market trends and identification of new business opportunities.
- Built a strong network of industry contacts and partnerships, fostering collaboration and exchange of best practices.
- Streamlined trade processes for improved efficiency and cost reduction through continuous evaluation and optimization of workflows.
- Strengthened relationships with clients, suppliers, and regulatory bodies through effective communication and collaboration.
Sales Agent
Country Fowl & Purple City
Westmoreland, Jamaica
08.2021 - 11.2023
- Developed strong relationships with clients through excellent customer service and regular followups.
- Assisted call-in customers with questions and orders.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Increased sales revenue by consistently meeting and exceeding sales targets.
- Improved overall customer satisfaction by promptly addressing concerns and providing tailored solutions.
Guest Reservation Agent
GetARoom
Montego Bay, Jamaica
05.2021 - 08.2021
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
- Answered incoming phone calls and developed friendly rapport with callers while answering questions, making recommendations, and leading conversations to bookings.
- Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
- Improved customer satisfaction by promptly addressing inquiries and providing accurate information regarding reservations, cancellations, and modifications.
Administrative Assistant
Westmoreland Municipal Corporation
Westmoreland, Jamaica.
01.2020 - 07.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
Diploma - International Human Resource Management
UniAthena
Oxford, UK04.2023
Associate Degree - Social Sciences Education
Frome Technical School
Frome, Jamaica06.2015
High School Diploma - Gender Studies
Knockalva Technical High School
Knockalva, Ramble Hanover.06.2013
Skills
- Freight forwarding experience
- International business development
- International trade expertise
- Cross-cultural communication
- Foreign language proficiency
- Global sourcing strategies
- Data-driven decision making
- Competitive analysis
- Customer service
- Problem-solving
- Time management
Affiliations
Beautiful Brides and Mr Tux Jamaica.
One of Jamaica's largest and most sought after bridal stores. I've aided BBMTJA with sourcing affordable products from Vietnam and China, and continue to maintain a partnership with them, with the aim of sourcing more products from both countries.
Certification
GE Human Resources Certification (2023)
Languages
Spanish
Elementary (A2)
Chinese (Mandarin)
Intermediate (B1)
Timeline
Trade Specialist
Monnart-Asia Visa Consultancy
11.2023 - 02.2025
Sales Agent
Country Fowl & Purple City
08.2021 - 11.2023
Guest Reservation Agent
GetARoom
05.2021 - 08.2021
Administrative Assistant
Westmoreland Municipal Corporation
01.2020 - 07.2020
Diploma - International Human Resource Management
UniAthena
Associate Degree - Social Sciences Education
Frome Technical School
High School Diploma - Gender Studies
Knockalva Technical High School