Open To Work
Rodel Alquizar
Trust & Safety Sr Analyst
Bangkok,10
Work Preference
Job Search Status
Open to workDesired start date: Flexible
Desired Job Title
Sr Operations ManagerTeam ManagerTeam ManagerTeam ManagerTrust & SafetyWork Type
Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal WorkLocation Preference
On-SiteRemoteHybridLocation: Bangkok, 10, THBangkok, 10
Open to relocation: Yes
Salary Range
1/yr - 100000/yrImportant To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsWork from home optionPaid time offTeam Building / Company RetreatsPaid sick leave401k matchStock Options / Equity / Profit Sharing4-day work weekSummary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
15
15
years of professional experience
Work History
Trust & Safety Operations Team Lead
Accenture
Bangkok, Thailand
10.2025 - Current
- Streamlined workflow processes, resulting in improved overall team efficiency and effectiveness.
- Collaborated closely with other departments to streamline interdepartmental communication and improve overall organizational cohesion.
- Improved operational efficiency by streamlining processes and implementing time-saving strategies.
- Led a team of professionals to achieve project goals on time and within budget constraints.
Sr Operations Manager
Alorica
Cebu, Cebu
5 2020 - 09.2025
- Continuously assessed emerging trends in operations management along with best practices in order to make informed recommendations for future enhancements.
- Increased team productivity, providing ongoing training, coaching, and performance feedback to staff members.
- Improved operational efficiency by streamlining processes and implementing innovative strategies.
- Implemented data-driven decision making to inform business strategies and drive operational excellence.
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
Team Manager
IQOR
02.2017 - 03.2020
Team Manager
Sutherland Global Services
05.2014 - 01.2017
Team Manager
Transcom
09.2011 - 05.2014
Education
Bachelor of Science - Nursing
04.2001 -
Skills
KPI reporting
Strategic Planning
Operational Excellence
Standard Operating Procedures
Employee Coaching
Procedure optimization
Business Planning
Key Performance Indicators
Operations Management
Employee Development
Timeline
Trust & Safety Operations Team Lead - Accenture
10.2025 - Current
Team Manager - IQOR
02.2017 - 03.2020
Team Manager - Sutherland Global Services
05.2014 - 01.2017
Team Manager - Transcom
09.2011 - 05.2014
Colegio San Agustin - Bachelor of Science, Nursing
04.2001 -
Sr Operations Manager - Alorica
5 2020 - 09.2025