Micorsoft
REZIGULI TUXUN
Senior Sales Manager
Bangplad
Overview
9
9
years of professional experience
3
3
Languages
Work History
Senior Sales Manager
SUPCON
10.2018 - Current
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Negotiated profitable contracts with major clients, securing their loyalty while maximizing company revenue.
- Improved customer retention rates by delivering exceptional after-sales support and fostering long-term relationships with key accounts.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
Technical Support Engineer
SUPCON
03.2016 - 10.2018
- Generated reports to track performance and analyze trends.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Researched new tactics to better hone responses and shorten remediation times.
- Served as an escalation point for challenging technical inquiries, demonstrating expertise in product knowledge and problem-solving abilities.
Overseas Process Automation Engineer
SUPCON
07.2015 - 03.2016
- Inspected and assembled components and consumable parts.
- Performed validation activities on newly installed or modified equipment following strict protocols established by regulatory agencies.
- Updated and maintained project documentation for detailed recordkeeping.
- Supported Engineering and Maintenance departments with training and technical support.
Education
Bachelor of Science - Infromation Secruity
Xi’an University of Posts & Telecommunications
Xi'anShanxi,China 04.2001 -
Skills
Persuasive Negotiations
Pre-sales support
Client Relationship Management
Team Oversight
Product and Service Promotion
Business Analytics
Customer Portfolio Management
Direct Sales
Customer Order Management
Budgeting and Expenditures
Sales Presentations
Multitasking
Networking Events
Organizational Skills
Additional Information
I will add later
Software
Auto CAD
PLC softare,Scada,DCS
Interests
Digitalization
IT
Networking
Timeline
Senior Sales Manager
SUPCON
10.2018 - Current
Technical Support Engineer
SUPCON
03.2016 - 10.2018
Overseas Process Automation Engineer
SUPCON
07.2015 - 03.2016
Bachelor of Science - Infromation Secruity
Xi’an University of Posts & Telecommunications
04.2001 -