RAYMOND LOPERA
Bangkok,10
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
20
20
years of professional experience
3
3
Certifications
Work History
Deal Manager
Navblue-Airbus
01.2024 - Current
- Worked closely with sales team to develop targeted strategies for expanding existing and new business opportunities.
- Streamlined deal execution processes by implementing efficient workflow management strategies.
- Supporting sales technical aspects of our products and run demo to customer.
- Running deal assessment process provided approved pricing to ensure targeted deals are in line with our profitability targets.
- Responsible to conduct BPR/RFI coming from customer.
- Developed strong relationships with key stakeholders, establishing trust and credibility among clients and colleagues alike.
CREW SCHEDULER
Inter Caribbean Airways
2 2022 - 7 2022
- Monitor and building roster of flight crew member schedules for a day-to-day operations
- Work together with Flight Operations and In-flight management to ensure a safe, efficient, and cost-efficient operation
- Communicating with flight crew and cabin crew for any operational changes/roster changes etc
- Actively monitoring entire aircraft movement for any delays or maintenance on aircraft
- Actively monitoring and answering emails query from crew and other departments
- Communicating with outstations personnel for any changes of flight crew and cabin crew
- Arranging Hotel Accommodations and pick up for crew.
CREW ROSTERING MANAGER
South Pacific Airlines Ltd.
07.2017 - 02.2019
- Manage monthly roster planning section and act as focal point of contact with Flight Operations
- Manage all aspects of Flight and Cabin crew rostering, ensuring product is in compliant with international and local regulatory guidelines on legality and fatigue
- Develop and maintain service level agreements between Crew Planning, Crew Scheduling, Pre-Operations
- Manage, maintain and develop rostering processes and systems to enhance quality of rosters and achieve efficiency and optimal use of crew resources
- Determine customization requirements for Crew Rostering system and ensure that cost effective solutions and tools are available to best meet business objectives
- Effectively communicate and liaise with stakeholders to ensure vision and requirements are translated to functionality of systems
- Manage rostering business analysis on all system development, testing and acceptance
- This includes recommending and analysis of new process, testing system functionality, documenting specifications, new process mapping, requirement gathering from users and training end users.
SENIOR CREWING OFFICER
Qatar Airways
04.2015 - 05.2017
- Ensures compliance with the regulations as stipulated in Operating Manual Part A - Chapter 7
- Ensures compliance with company policies and procedures and Department's instructions
- Supports to meet Company and Department's main Sales and Financial objectives
- Ensures to take responsibility of direct reports on the job training and familiarization process within Qatar Executive
- Handles Crew standard roster bidding process
- Ensures roster and crew coverage for all aircrafts on daily basis and manages crew shortage
- Utilizes Crew Rostering system to achieve greatest balance and crew utilization targets
- Handles crew leave surplus and roster managements efficiently
- Plans Cabin Crew annual leave for all crew who are not on a standard roster
- Ensures crews training for Flights are based on legality, training requirements, special requests and other valid requirements.
PRE-OPS OFFICER
Qatar Airways
04.2011 - 04.2015
- Responsible for the monitoring operational crew compliance and making changes to crew rosters in published rosters (in line with QCAA legality standards and Qatar Airways business rules)
- Responsible for the crew changes and crew compliment for the next 72 hours
- Manage, maintain and develop rostering processes and systems to enhance quality of the rosters and achieve efficiency and optimal use of crew resources
- Actively monitor crew compliance (qualifications, recency, FTL etc.) and take action to rectify and non-compliance
- Coordinate changes to crew hotel, ground transport and positioning requirements
- Develop and maintain crew roster legality efficiently.
Crewing Officer
Qatar Airways
10.2007 - 10.2011
- The Crewing Officer is a member of the Crew Control shift team
- Working within the Operations Control Centre, responsible for monitoring crew compliance and changing crew rosters to match operational requirements
- Monitor operational status (including check in) and prepare contingency plans when necessary
- Actively monitor the day to day roster changes
- Coordinate changes to crew hotel, ground transport and positioning requirements
- Actively monitoring and answering emails query from crew and other departments
- Communicating with the outstations personnel for any changes of our flight crew and cabin crew
- Arranging Hotel Accommodations and pick up for the crew.
Crew Coordinator Support
Qatar Airways
05.2006 - 10.2007
- You will be responsible to provide face to face, telephone and email support to crew, monitor operational status using information from Crew Control and systems
- Monitoring crew check-in
- Assigning briefing rooms for the cabin crew
- Printing general declaration and flight dispatch form before the flight
- Coordinating with Crew Control and Flight Dispatch for flight inquiries.
Sales Representative
Globelines/ Globe Telecom
09.2004 - 04.2006
- Make multiple outbound calls to potential customer
- Able to Explain every detail of our Globe Broadband Products (with Training)
- Answer potential customer questions and follow-up call questions
- Understand customer needs and offer solutions and support
- Create and maintain a list of prospect clients
- Maintain the daily sales quota.
Education
Bachelor of Science - Information Technology
Iligan Medical Center College
Iligan City Philippines 04.2001 -
Skills
Problem-solving aptitude
Pre-sales support
Time Management
Negotiation expertise
Teamwork and Collaboration
Certification
EASA Flight Time Limitations
Timeline
Deal Manager
Navblue-Airbus
01.2024 - Current
EASA Flight Time Limitations
08-2017
EASA Fatigue Risk Management
07-2017
EASA Aviation Compliance Autditing
07-2017
CREW ROSTERING MANAGER
South Pacific Airlines Ltd.
07.2017 - 02.2019
SENIOR CREWING OFFICER
Qatar Airways
04.2015 - 05.2017
PRE-OPS OFFICER
Qatar Airways
04.2011 - 04.2015
Crewing Officer
Qatar Airways
10.2007 - 10.2011
Crew Coordinator Support
Qatar Airways
05.2006 - 10.2007
Sales Representative
Globelines/ Globe Telecom
09.2004 - 04.2006
Bachelor of Science - Information Technology
Iligan Medical Center College
04.2001 -
CREW SCHEDULER
Inter Caribbean Airways
2 2022 - 7 2022