Adobe Acrobat Professional
Rawinthorn Rohitchat
Business Administration And Quality Management System (QMS)
Ladphrao 71, Wangthonglhang, Bangkok
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
20
20
years of professional experience
10
10
years of post-secondary education
13
13
Certifications
2
2
Languages
Work History
Office Manager
Port-IT Co.,Ltd.
05.2022 - 02.2025
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Supervise all administration tasks, liaise with building, auxiliary related services and office supplies.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
- Managed all HR—related tasks including payroll, employee benefit programs, documentation, recruitment and training.
- Finance and marketing activities for Thailand office and APAC region in coordination with the Netherlands office.
- Processing and sending outgoing invoices to customers and follow up outstanding payments.
- Liaise with government department when required.
- Assist the Regional Manager and Sales team with customer related activities
Marine & SHEQ Assistant
Highland Maritime Co., Ltd.
06.2015 - 04.2022
- Prepare for safety and security information including QMS analysis to all ships and relevant departments.
- Assist to follow up preventive and corrective action for internal and external audit to be complied with the international ship's standard.
- Arrange weekly, annual meeting and periodic in-house training in office.
- Provide services and supports on documents preparation and other related matter to department.
- Supervise, follow up and maintain ISO 9OO1:2O15 and ISO 14001:2O15, training and other related activities.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
Assistant to Quality Management Representative
JFE Shoji Trade (Thailand) Limited.
11.2013 - 05.2015
- Follow up preventive and corrective action with concerned departments and document control.
- Conducted internal audits for continuous improvement and ensured compliance with industry standards.
- Ensured adherence to ISO 9001 standards through regular training sessions and documentation updates.
- Managed corrective action process, analyzing root causes of non-conformances and implementing effective solutions.
- Maintained up-to-date knowledge on regulatory requirements and industry trends to ensure alignment with evolving expectations.
- Collaborated with cross-functional teams to establish best practices in quality assurance and control procedures.
- Determined quality department standards, practices, and procedures.
- Scheduled and chaired quality review meetings to review effectiveness of performance mitigating risk, improving throughput and achieving customer satisfaction.
Assessment Business Development
APM Group Co., Ltd.
10.2012 - 10.2013
- Supervise the administration of psychometric and online assessment at the client's site.
- Support SME assessment in liaising with assessment partner in ongoing adaptation, translation and update assessment systems.
- Support the consulting and business unit team as knowledge source and advise in setting up and administering assessment tools for use in projects.
- Provide guidance and suggestion for new applications including system operation manual, application instructions, FAQs and/or techniques relating to jobs to external/internal users.
- Support the business in providing actionable data on sales.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Quality Assurance and Safety Coordinator
Thoresen & Co.,(Bangkok) Ltd.
06.2006 - 09.2012
- Supervise and coordinate the administrative functions.
- Control the documentation related to safety, security and pollution both hardcopy and Electronic format (in-coming and out-going) in the department.
- Distribution of the internal and external procedures received from manager to concerning Parties in the different working departments and Classification Society.
- Responsible for safety pollution and security campaign for ship in the form of loss prevention awareness.
- Arrange head office annual review meeting and contribute the summary report.
- Cooperate with Accounting Department on the financial payments; billing invoices, etc.
Internship Student
Bangkok Metropolitan Administration (BMA)
Bangkok
03.2005 - 05.2005
- Provide information about safe consumption for consumer.
- Assist environmental scientists to collect air and water sample to laboratories.
- Study and prepare the results of analyzing air and water sample from laboratories to head of department.
Education
Bachelor of Science - Environmental Resource Chemistry
King Mongkut's Institute of Technology Ladkrabang
Bangkok, Thailand 06.2002 - 03.2006
High School Diploma -
Navamintrachinutit Bodindecha School
Bangkok 06.1996 - 03.2002
Skills
Client Support
Administrative Management
Effective Organizational Skills
Office Management Expertise
File Management Expertise
Human Resources Management
Document Control Expertise
Payroll Management
Procedure Enhancement
Microsoft Office Proficiency
Effective Time Management
Effective Multitasking
Meticulous Quality Assurance
Collaborative Teamwork
Analytical Problem-Solving
Effective Task Prioritization
Accomplishments
- Collaborated with team in the implementation and certification of ISO 9001:2008 in year 2014 and ISO 9001:2015, ISO 14001:2015 in year 2020.
- Developed or implemented new procedures or systems.
- Supervised team of 6 staff members.
Certification
Professional Document Controller at Bureau Veritas (Thailand) Limited
Software
Microsoft Office 365
Microsoft Team
Illustrator
Photoshop
Canva
ChatGPT
Interests
Community Involvement
Photography
Travel
Sports
Reading
Expected Salary
67,000 THB or Negotiable
Reference
- Ms. Rattana Boonpokkrong (66)81 946 4246
- Mr. Thanaphong Jaemsakol (66)89 212 5663
Timeline
Office Manager
Port-IT Co.,Ltd.
05.2022 - 02.2025
Marine & SHEQ Assistant
Highland Maritime Co., Ltd.
06.2015 - 04.2022
Assistant to Quality Management Representative
JFE Shoji Trade (Thailand) Limited.
11.2013 - 05.2015
Assessment Business Development
APM Group Co., Ltd.
10.2012 - 10.2013
Quality Assurance and Safety Coordinator
Thoresen & Co.,(Bangkok) Ltd.
06.2006 - 09.2012
Internship Student
Bangkok Metropolitan Administration (BMA)
03.2005 - 05.2005
Bachelor of Science - Environmental Resource Chemistry
King Mongkut's Institute of Technology Ladkrabang
06.2002 - 03.2006
High School Diploma -
Navamintrachinutit Bodindecha School
06.1996 - 03.2002
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