Rathar Sarasang Mueller

● Managed key international customer accounts and coordinated the entire order process from enquiry to shipment.

● Communicated with customers to understand their requirements and provide ongoing support.

● Coordinated with the Production team by issuing work orders and monitoring order progress.

● Worked closely with the CAD department on jewellery designs and customer specifications.

● Liaised with internal departments to resolve production and order-related issues.

● Prepared quotations, invoices and shipping documents.

● Ensured orders were completed accurately and delivered on schedule.

• Supervised packing operations to ensure adherence to safety and quality standards.
• Optimized workflow processes to enhance productivity and reduce packing errors.
• Coordinated with inventory management to maintain adequate stock levels for packing supplies.
• Conducted regular inspections of packed goods for quality assurance before shipment.
• Developed training materials to streamline onboarding process for new staff members.
• Optimized use of space in the warehouse, resulting in better organization and increased efficiency.
• Maintained a safe work environment by enforcing strict adherence to safety guidelines and protocols.
• Fostered an inclusive workplace culture that prioritized teamwork, respect, and open communication between all employees across various roles within the organization.

• Facilitated customer interactions, providing support and information on banking products and services.
• Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
• Greeted customers and clients to create welcoming atmosphere.
• Assisted team with operational policies and procedures to drive services.