Ratchanan Duangruangrit
Sales Administrative Officer
Mueang District
Summary
Community-oriented Officer comfortable working in high-stress situations and coordinating emergency responses. Seasoned team leader with unrelenting dedication to keeping community safe and secure. Proactive about using proper protocols while on duty and interacting with community contacts.
Overview
14
14
years of professional experience
1
1
Language
Work History
Sales Administrative Officer
Millennium Auto Group Co., Ltd (MGC-Asia)
09.2023 - Current
- Create a daily delivery plan to Pdi staff and Product advisor to prepare the cars before delivery
- Create sales reports in Sales Commission system.
- Copy sales report documents to the cashier at the branch, insurance department, the registration department and
- Create a delivery documents for the salesperson.
- Follow up delivery sets that has been signed and recorded completely from the salesperson within 1 day after delivering the car.
- Send emails to all relevant parties to report vehicle delivery. as well as confirm the car warranty for the head office as confirmation.
- Set up money withdrawals in accordance with sales conditions, sneeze the system with the Stock Department and the Financial Accounting Department.
- Record the car delivery information in an excel file and in the system. (VSM Program)
- Record employee time as assigned to the system.
- Prepare monthly sale performance report.
- Order and take care of office equipments stock
- Coordinate and manage assignments to achieve success.
- To do Summary reports in the end of each month such as Booking & Delivery Report to Director, Area Manager, Senior Sales Manager and Manager.
- In case of accident for new cars arrive to company, I have to coordinate to Pdi Staff and BP Manager or BP Staff to fix it before car will ready to sell.
- Coordinate with administrative officer at other branches about New cars have to move to my branch for prepare cars, do window films, ceramic glass coating before delivery to customers.
- Company about Automotive Dealership (BMW Rama 4)
Sales Coordinate and Admin Sales
Lion Automobile Co.,Ltd.
09.2019 - 08.2023
- Create a daily delivery plan. Send the PDI staff and product advisor to prepare the car.
- Create sales reports in Sales Commission system.
- Copy Sales report documents to the cashier at the branch, insurance department, the registration department and
- Create a delivery documents for the salesperson.
- Track delivery sets that has been signed and recorded completely from the salesperson within 1 day after delivering the car.
- Send emails to all relevant parties to report vehicle delivery. as well as confirm the car warranty for the head office as confirmation.
- Set up money withdrawals in accordance with sales conditions, sneeze the system with the Stock Department and the Financial Accounting Department.
- Record the car delivery information in an excel file and in the system (Auto Line Program)
- Record employee time as assigned to the system.
- Prepare monthly sale performance report.
- Order and take care of office equipment stock.
- Coordinate and manage assignments to achieve success.
- To do Summary reports in the end of each month to all relevant parties such as Booking & Delivery Report, Red Plate Report, Insurance Report, Purchasing Report and also Payment report for purchasing things in Department.
- General administrative work as assigned.
- Company about Automotive Dealership (PEUGEOT)
Assistant Purchasing Manager
Honda Premier Preaksa, Sumutprakarn
05.2018 - 06.2019
- Coordinate with Suppliers. To find the information needed for departments such as sales department, auto mechanic, paint and body repair and secondhand car department.
- Coordinate with staff in various departments such as sales department, engine repair department. Paint and Body Repair Department And all the parts in the company. In the notification. Order Products Get things done Of the desired To be able to order.
- Find out about the technician equipment. Craftsman tool Consumables And office equipment. For all employees All parties as appropriate. And needs
- Compare data Details Price before proposed to the manager. Before ordering the system.
- Prepare purchase order report Disbursement of each department Each month to view monthly disbursement data. Is it appropriate for the needs of the employees
- Any items need to be added. How much in each department
- Coordinate with staff Ask for feedback from staff on ordering needs. Or need of urgent need. The staff can work to meet the needs of the car to enter the service center.
- Help all departments in the supply of goods. All devices are available. In order to serve customers on time.
- Coordinating information. About the Purchasing Department Give employees full information.
- Prepare report of equipment disbursement of all employees. To summarize the delivery to. Every month
- Coordinate with the shop that made the order to send the goods accurately, completely and at the time of appointment.
- Take care of everything and equipment, do not lack or exhaust to prepare for all employees who want to take away.
- Check and collect documents such as bills, invoices, receipts, invoices to the accounting department. To check the balance in the payment of goods. The exact time of payment to the store.
- Company about Automotive Dealership (HONDA)
Admin Sales and Stock Staff
Nissan S.M.T Leasing Co.,Ltd.
08.2017 - 03.2018
- New car list in stock Including getting new cars into the system. Check new car documentation Correctly Before getting into the car.
- Prepare reports on new cars that are in stock cars daily and monthly. And Company President.
- Prepare a new car reservation report. And deliver new car. Send to management And the company president every day and every month.
- Coordinate with cell And installation equipment To carry out the installation of equipment to meet the information that the customer has given the customer right.
- Make a document about the installation of the equipment to get. And sold to customers. To send to the installation of equipment properly.
- Coordinate with PDI staff to provide information on the equipment to be installed. The shop will be installed to match the date we scheduled. To complete the delivery date to the customer.
- Make new car key document And new car keys. To bring the PDI to the car to prepare for the equipment.
- Prepare information and allocate vehicles to customers out of the system to prepare for the car to get ready to get a new car. It must be considered. Which car is in the system longer
- It must be always sold to sell before.
- Prepare a report on the allocation of cars. To sell to customers. Delivered to the sales manager and the company president every day.
- Help the staff PDI monitors installed devices properly and exactly as we have installed them. And if there are any problems. Will need to coordinate with the installation. Back to edit to get up. Before the delivery of the car to the customer. To provide customers with service and satisfaction.
- Take care of the car in the stockpile, the car will have to show up in the showroom to look attractive to offer a car to get to see the car information.
- Prepare a new car to show off the place. Like shopping malls or events. Including oil preparation. To use the car. Before the water show And to report the use of oil each month. To summarize the withdrawal. And pay the oil exactly.
- Make a test drive schedule. For the right to trade.
- Coordinate with marketing department. Appropriate If the activities of the company.
- Company about Automotive Dealership (NISSAN)
Customer Services Manager
Siam Makro Co.,Ltd. (Srinakarin Food Services)
06.2017 - 08.2017
- Responsible for customer complaints and Solve their problems as possible as I can.
- Registering member of MAKRO member card and provides information on membership benefits.
- Provides customer depository services such as luggage or baggage held by customers. To facilitate customers in the purchase.
- Returns and refunds to customers in case of wrong purchase. Or wrong price On the day of purchase. And after the purchase of more than 7 days.
- Take care of employees who are in control, such as scheduling work as shift, holiday, leave, leave, etc. to staff in the team.
- Coordinate information about new products. Promotion Discounts, special rates and daily gold minutes for customers to know.
- Receive orders from customers. Reservation via phone And through the online ordering system.
- Check the customer's online order information. Coordinate and coordinate with the warehouse staff. To carry out the preparation. To send to customers in time.
- Issue the tax invoice for the desired goods.
- Make a report on the problem. And errors. Include reports on the return of goods. And pay back to the customer in case the cashier erroneously charged.
- Manage staff in the department to work in the system. Attendance at the scheduled shift on a daily basis. If the employee loses their job, they must find a replacement. In order to be able to serve customers. Complete customer satisfaction.
- Company about Whole Sales & Retail Food Solution Provider
Sales Coordinate and Admin Sales
Summit Honda Automobile Co., Ltd. (Bangna Branch)
06.2013 - 06.2017
- Coordinate with related department, conduct price comparison and monitor the received product are correct.
- Making report about Selling job and preparing preorder for Accessory installation
- Coordinate with PDI department to install accessory of New Car.
- Coordinate with suppliers of accessory for ordering accessory to make appointment and confirm to install accessory. Such as Honda Access., QVP International, PP Aero Body Part, etc.
- Making jobs to installation accessory for New Car.
- Summary Report of Planning Delivery New Car to related department every morning.
- Closed jobs in Honda system after installation accessory every end of the month.
- Summary Daily Report about Booking and Delivery.
- Purchasing office equipments with Officemate.
- Report Ultimate Care on Honda System and send to Honda Automobile Thailand every months.
- Correcting The Warranty Book of New Car and send to Honda Automobile Thailand.
- Calculate cost of accessories for mark up price of margin for sales.
- Summary list of PO that we order to every suppliers for calculate how much we have to pay for suppliers every end of months.
- Summary report about Fleet Card (PTT gas station) of New Car and Test Drive Car every end of months.
- Summary report of all month about Delivery car, Booking, Back Order and Cancel Booking to Manager.
- Summary Commission for Selling Accessory and Ultimate Care of Sales and Staffs to Accounting Department.
- Coordinate with Honda Automobile about ordering Catalogs of each brands of car such as City, Civic, Jazz, HR-V, CR-V ect.
- Coordinated with suppliers in case, have to claim about accessory like: Peeling Film or have bubbles inside film Etc.
- Coordinate with Body and Paints Department in case of New Car has accident that have to fix it before sell.
- Company about Automotive Dealership (HONDA)
Supervisor of Financial Controller and Admin.
StarMedia Marketing Co., Ltd.
01.2012 - 05.2013
- Contact with clients about project for built-in counter bar or furniture.
- Take the project to Boss for making project for present to client.
- Coordinate with suppliers who work the product for us like when start make furniture and when finish.
- Coordinate with clients about due date of earning, due date to receive cheque
- Coordinate with suppliers about due date for paying wage to them.
- Working about finance inside the company about the revenue and expenses.
- Doing summary reports every months and present to boss.
- Company about Built-in furniture like counter bar, shelfs for Cosmatics Brand such as Laneige, Lancome etc.
Education
Bachelor of Business Administration - Hotel & Tourism Management (International Program)
Prince of Songkla University, Phuket Campus
Thailand01.2002
Senior High School Graduated - undefined
Sriyaphai School
Chumphon, Thailand01.1998
Junior High School Graduate - undefined
Wattana Wittaya Academy
Bangkok, Thailand01.1995
Skills
Work coordination
Team collaboration
Report writing
Emergency response coordination
Problem-solving abilities
Multitasking
Timeline
Sales Administrative Officer
Millennium Auto Group Co., Ltd (MGC-Asia)
09.2023 - Current
Sales Coordinate and Admin Sales
Lion Automobile Co.,Ltd.
09.2019 - 08.2023
Assistant Purchasing Manager
Honda Premier Preaksa, Sumutprakarn
05.2018 - 06.2019
Admin Sales and Stock Staff
Nissan S.M.T Leasing Co.,Ltd.
08.2017 - 03.2018
Customer Services Manager
Siam Makro Co.,Ltd. (Srinakarin Food Services)
06.2017 - 08.2017
Sales Coordinate and Admin Sales
Summit Honda Automobile Co., Ltd. (Bangna Branch)
06.2013 - 06.2017
Supervisor of Financial Controller and Admin.
StarMedia Marketing Co., Ltd.
01.2012 - 05.2013
Senior High School Graduated - undefined
Sriyaphai School
Junior High School Graduate - undefined
Wattana Wittaya Academy
Bachelor of Business Administration - Hotel & Tourism Management (International Program)
Prince of Songkla University, Phuket Campus
INTERNSHIP EXPERIENCE
- 1999 Le Meridien Beach Resort, Phuket, Thailand Trainee in Food and Beverage Department (Kitchen)
- 2000 Novotel Rimpae Beach Resort, Rayong, Thailand Trainee in Food and Beverage Department (Service)
- 2001 Crown Plaza Silom, Bangkok, Thailand Trainee in Front office Department Trainee in Housekeeping Department
- 2002 Phuket Heritage, Phuket, Thailand Trainee in Customer Service Department Trainee in Sales and Marketing Department Trainee in Operation Department