Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Ratchakorn Thaweekraikul

Ratchakorn Thaweekraikul

bangkok,thailand

Summary

I am IT support technician with 6 years of experience in office
adept at administering and monitoring supplies IT. focused services customer experience and implementing new software, installing new hardware and addressing user.i possess a deep technical knowledge across hardware software and change methodology

Overview

7
7
years of professional experience
6
6
years of post-secondary education

Work history

IT Support Device management

Uniqlo Thailand
Bangkok
09.2019 - Current
  • - Prepare device for user office and store for Uniqlo up to 70 stores.
  • - Troubleshoot issue office 365 , adobe , SAP, etc.
  • - Troubleshoot and maintain CCTV, Printer, Phone , Meeting room , sound system.
  • - Prepare and install app program devices Laptop , iPhone , iPad , Mac , Bluebird
  • - Contact quotation form vender and purchase supplies offices.
  • - Create storage and storage pools share and set file/folder permissions ,Disk
  • - Repair and claim devices / Dell , Canon , etc. Management devices on Apple business manager, AirWatch server.
  • - Remote support user.

IT support On site.

Advanced Business Solutions and Services Co.,Ltd.
Bangkok
04.2018 - 08.2022
  • - Prepare and set up printer and hardware for hospital.
  • - Fix issue network connected with hardware.
  • - Maintain and repair hardware printer.
  • - Troubleshoot office program ,FAX ,Web mail , And remote support.
  • - Contact vender for supply and claim repair.
  • - Network topology printer of hospital.

IT support

Grand Tower Inn Rama 6
Bangkok
03.2017 - 06.2017
  • - Troubleshoot and maintain CCTV, Printer, Phone , CCTV
  • - Prepare and install app program PC Laptop.
  • - Permission user on AD server create storage and storage pools share and set file/folder.
  • - Set up Access point , CCTV , printer.
  • - Repair device office
  • - Create Network topology.
  • - Edit video and create grapfic menu resterong.
  • - VPN and firewall Fortigate

Education

Bachelor of Science - Information Technology

Rungsit University
Pathum Thani
05.2009 - 05.2015

Skills

install windows app program

repair PC and Laptop

VO IPPhone office yeastar

create storage and storage pools share and set file/folder permissions,

Disk Quata and file Screening

setup and config CCTV system backup and restore file NAS

can config switch cisco

Fix problems printer,Network, PC,CCTV,Phone

Remote support user

Troubleshooting program MSoffice365,adobe,SAP,

Troubleshoot and repair printer

Languages

Thai
Native
English
Upper intermediate
Japanese
Elementary

Timeline

IT Support Device management

Uniqlo Thailand
09.2019 - Current

IT support On site.

Advanced Business Solutions and Services Co.,Ltd.
04.2018 - 08.2022

IT support

Grand Tower Inn Rama 6
03.2017 - 06.2017

Bachelor of Science - Information Technology

Rungsit University
05.2009 - 05.2015

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Ratchakorn Thaweekraikul