Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Trainee
Additional Information
Timeline
Generic

Raekkwan Tongsamrit

Partnership Marketing Specialist
345/421 Plum Condo Chaengwattana Phase 2, Building B, Chaengwattana Road, Soi Chaengwattana 1

Summary

Passionate and innovative Partnership Marketing Specialist dedicated to sustainability issues. Proven track record in driving successful collaborations and marketing initiatives. Adept at project management, customer service, and developing innovative strategies to enhance brand visibility and operational efficiency. Experienced in managing all aspects of operations independently, with a comprehensive understanding of diverse perspectives. Skilled in building strategic relationships and resolving customer service issues to ensure exceptional experiences. Familiar with working with international organizations, graduating from Thammasat University's international program with a Bachelor's Degree in Service Innovation, earning First Honors with a GPA of 3.5.

Overview

3
3
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
2
2
Languages

Work History

Partnership Marketing Specialist

Beam Mobility Thailand
09.2023 - Current

Business Development: Actively sought new business opportunities for Beam by reaching out to various people and businesses in industry in Thailand.

Industry Presentations: Conducted presentations to showcase Beam services and benefits to potential partners and stakeholders.

Contract Success: Successfully contracted with and launched Beam services at MSU (Mahasarakham University), highlighting a significant achievement in expanding Beam's presence and partnerships.

Sole Employee Management: Successfully managed all aspects of Beam Thailand as the sole employee for three months, holding multiple positions while operating independently with guidelines from the overseas team.

Operational Leadership: While serving as the sole employee, managed all operational aspects including interviewing and hiring new candidates, as well as overseeing labor management. Developed a comprehensive understanding of the organization from various divisional perspectives.

Strategic Relationship Management: Established and managed strategic and positive relationships through a mobility partnership, overseeing parking spot allocations and pilot project coordination.

Marketing Strategy: Developed and executed marketing content and strategies to promote Beam e-scooters in university areas of operation through online and on-site campaigns.

Customer Service Enhancement: Resolved user service issues efficiently, particularly concerning pre-authorization, and refunds, improving customer satisfaction.

Service Crew

Santa Cruz Seaside Company
03.2023 - 07.2023

Exceptional Guest Experience: Ensured exceptional guest experiences at the Santa Cruz Beach Boardwalk, creating a welcoming atmosphere and efficiently managing cashier responsibilities.

Superior Service Commitment: Demonstrated a commitment to superior service, showcasing exceptional proficiency in English communication to enhance interactions with international visitors.

Guest Experience Enhancement: Played a key role in elevating the overall guest experience at this iconic boardwalk destination.

Efficient Operations: Experienced cashier with a background in food service, adept at working efficiently in fast-paced environments under pressure.

Hygiene and Safety Standards: Maintained high standards of cleanliness and hygiene while handling food, ensuring customer satisfaction and safety, particularly for guests with allergies.

Wedding Interpreter / MC in English

Madaya Wedding Home Planner & Organizer
02.2022 - 05.2022

Event Hosting: Served as the secondary host and master of ceremonies for wedding receptions, ensuring a memorable and enjoyable experience for all guests.

Guest Interaction: Welcomed guests, introduced speakers and performers, and maintained a lively atmosphere throughout the event.

Speech Coordination: Coordinated with the couple and other speakers to create a smooth flow for speeches and toasts, ensuring clarity and emotion in each segment.

Timeline Management: Managed the event timeline, overseeing the schedule and making adjustments as needed to accommodate unforeseen circumstances or delays.

Guest Engagement: Encouraged guest participation and interaction, facilitating games, activities, and conversations to keep guests entertained and involved in the celebration.

Marketing Intern

Trash Lucky
05.2021 - 08.2021
  • Referral Program Management: Managed the firm's referral program, coordinating with internal teams to drive customer engagement and acquisition through targeted referral campaigns.
  • Campaign Development: Contributed to the launch of a new platform campaign, developing and executing marketing strategies to enhance brand visibility and attract new customers.
  • Supplier Coordination: Established and maintained communication channels with suppliers, ensuring timely delivery of goods and services to meet customer demands.
  • Customer Service: Provided exceptional customer service and support, addressing inquiries and resolving issues to maintain high levels of customer satisfaction.

Education

Bachelor of Arts - Bachelor's Degree in Service Innovation

Thammasat University
Bangkok, Thailand
08.2019 - 03.2023

Skills

Customer Service

Accomplishments

    Winner, J-MAT Brand Planning Competition (2022)

    Award-winning: Secured the title of "The Winner" in the highly competitive J-MAT Brand Planning Competition (2022), marking a significant milestone in my academic journey and a testament to my dedication to the field of sustainability.
    SCG Green Choice Campaign: Privileged to contribute to the impactful SCG Green Choice campaign, gaining invaluable insights and experiences in sustainability within a large corporation, which significantly shaped my professional growth.
    Teamwork and Collaboration: Learned crucial lessons in teamwork and collaboration, recognizing the importance of synergy and mutual support in achieving remarkable results.
    Gratitude and Application: Appreciative of the opportunity provided by SCG and the Junior Marketing Association of Thailand (J-MAT), which allowed me to apply my knowledge and skills to address real-world challenges.

Certification

CHAP Hospitality Management Specialization Program

Trainee

National Innovation Agency (Public Organization)  
Trainee  
May 2021 - August 2021

Entrepreneur Development Program: Actively participated in the "Founder Apprentice 2021" program, aimed at fostering innovative business skills and strategies.
Practical Insights: Engaged with real innovative businesses and startup companies, gaining practical insights and knowledge in entrepreneurship and innovation.
Professional Collaboration: Collaborated with a diverse group of professionals and experts, contributing to the exchange of ideas and innovative thinking.
Applied Learning: Applied theoretical knowledge from academic coursework to real-world business challenges, enhancing practical skills and understanding.
Entrepreneurial Ecosystem: Developed a comprehensive understanding of the entrepreneurial ecosystem and the key factors driving innovation in business.

Additional Information

Trash Hero Thailand

Environmental Conservation Efforts: Joined Trash Hero Thailand in 2019 to actively participate in environmental conservation efforts.

Clean-Up Activities: Engaged in regular clean-up activities, contributing to a cleaner environment and raising awareness about the impact of waste on climate change.

Community Collaboration: Collaborated with a diverse group of volunteers, fostering a sense of community and shared responsibility towards environmental sustainability.

Advocacy and Outreach: Participated in educational campaigns and community outreach programs, advocating for sustainable practices and encouraging others to join the movement.

Ongoing Commitment: Demonstrated an ongoing commitment to environmental stewardship and community engagement through continued involvement in Trash Hero World.




Operations Coordinator

The Office of International Affairs (OIA), Thammasat University Operations Coordinator August 2019 - March 2020

Student Coordination: Coordinated with foreign exchange students and the office, facilitating seamless integration and support for international students.

University Introduction: Introduced the university campus to foreign exchange students, enhancing the institution's global outreach and reputation for Thammasat University.


Timeline

Partnership Marketing Specialist

Beam Mobility Thailand
09.2023 - Current

Service Crew

Santa Cruz Seaside Company
03.2023 - 07.2023

CHAP Hospitality Management Specialization Program

12-2022

Tinder University Challenge

08-2022

Wedding Interpreter / MC in English

Madaya Wedding Home Planner & Organizer
02.2022 - 05.2022

Marketing Intern

Trash Lucky
05.2021 - 08.2021

Bachelor of Arts - Bachelor's Degree in Service Innovation

Thammasat University
08.2019 - 03.2023
Raekkwan TongsamritPartnership Marketing Specialist