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Putonnam Emm Paanatara
Restaurant Manager
1032 Charoenmueang Rd, Suandok, Lampang
Summary
Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development. Restaurant Manager with expertise in general operations management, special events, staff development and training, recruitment and vendor negotiations. Highly proactive manager with 15 years of experience in team leadership in Cafe & Restaurant industry. Background includes sales, management and customer service in fast-paced settings. Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Restaurant Manager position. Ready to help team achieve company goals.
Overview
16
16
years of professional experience
9
9
years of post-secondary education
2
2
Languages
Work History
Bar and Restaurant Manager
Jay White Cafe & Restaurant
Lampang City
01.2007 - 01.2022
- Carefully interviewed, selected, trained, and supervised staff.
- Led and directed team members on effective methods, operations, and procedures.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
Creative Director
NANAH Creative Arts Co.,Ltd.
Lampang City
01.2008 - 04.2023
- Evaluated and contributed to creative team ideas and translated into actionable project plans.
- Managed campaigns with specific focuses in order to meet customer needs and creative visions.
- Developed strategic communication and marketing plans.
- Developed high-impact creative trailers and promotional content for company campaigns from concept to completion.
- Collaborated with senior management to develop and implement marketing initiatives.
- Designed innovative creative strategies to raise brand awareness and engagement for organization.
- Led team of designers to create comprehensive corporate identity system.
- Created creative briefs and timeline to manage creative process from concept to completion.
Lecturer
Thammasat University
Lampang City
02.2010 - 02.2023
- Used variety of learning modalities and support materials to facilitate learning process and accentuate presentations.
- Evaluated and revised lesson plans and course content to achieve student-centered learning.
- Created and designed quizzes, tests and projects to assess student knowledge.
- Mentored and advised students to explore career pathways based and amplify knowledge, skills and strengths.
- Collaborated with faculty and staff to create meaningful learning experiences.
- Selected and designed lesson plans and curriculum to meet academic objectives.
- Contributed to creative process through original ideas and inspiration.
- Maintained and shared portfolios of artistic work to demonstrate styles, interests, and abilities with potential customers.
Education
Ph.D. - Business Management
European International University
Paris, France 07.2020 - Current
Master of Arts - Drama
Chulalongkorn University
Bangkok, Thailand 04.2008 - 04.2010
Bachelor of Arts - Visual And Performing Arts
Bangkok University
Bangkok, Thailand 04.2002 - 04.2006
Skills
Recipes and menu planning
Interests
Experiment with menu presentations with novelty
Timeline
Ph.D. - Business Management
European International University
07.2020 - Current
Lecturer
Thammasat University
02.2010 - 02.2023
Master of Arts - Drama
Chulalongkorn University
04.2008 - 04.2010
Creative Director
NANAH Creative Arts Co.,Ltd.
01.2008 - 04.2023
Bar and Restaurant Manager
Jay White Cafe & Restaurant
01.2007 - 01.2022
Bachelor of Arts - Visual And Performing Arts
Bangkok University
04.2002 - 04.2006
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