PUNYANUCH THIKHOW

Achievements:

• Controlled department’s documentation quality to meet ISO 9001 requirement.
• Led drafting NIA funding project for newly assigns team with 2M budget.
• Led drafting type III telecommunication license from NBTC for the company.
• Implemented company’s ERP system involve in rental and services area, being a key-user in respective area

Duties:

• Manages the workflow and processes for purchasing, sales, rental, operations area.
• Analyzes customer needs and determines how operations can be altered to improve service to meet customers’ needs.
• Evaluates all company operations, makes sure they are complaint with safety standards and regulations of the company.
• Promotes a smooth delivery system for product and services going to clients.
• Recommends process improvement for everyday operating procedures.
• Assists with financial reporting, purchase orders, expenditures and ensure that everything meets corporate policies.

Achievement

• undertaking Assistant Data Protection Officer of company's Personal Data Protection Act B.E program
• Implemented paperless work flow paradigm
• Implemented policies for anti corruption (CAC certification)
• Managed task and policies for working from home program of Thai Reinsurance

Duties

• Document business processes to the granular level of detail using user stories and use cases
• Act as a consultant in analysis, development, and improvement responsible for internal processes.
• Analyze and monitor implemented changes to business processes and making adjustments as needed including revising and updating procedures and policies
• Develop policies and procedures, ensure their implementation and monitor compliance
• Measure the operations for business process improvement, including re-engineering business process, to maximize profitable operations
• Make summary reports of overall business process improvement to propose and improve operation performance