Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic
Punnaphas Phakworasit

Punnaphas Phakworasit

Quality Assurance Engineer

Summary

Experienced with software testing methodologies, ensuring delivery of high-quality applications. Utilizes test automation and manual testing techniques to identify and resolve defects efficiently. Track record of fostering teamwork and maintaining high standards in dynamic environments.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Senior Quality Assurance Engineer

Binance (Binary Blockchain Technology Thailand)
05.2022 - 07.2025
  • Prepared and optimized test cases to maximize success of manual software testing.
  • Tested functional and compatibility of new programs or updates in comparison to existing applications.
  • Kept scripts and test cases updated with current requirements.
  • Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
  • Implemented API automated testing solutions where appropriate, reducing manual testing effort, and increasing overall test coverage.
  • Coordinated with product management to define clear quality criteria for product acceptance.
  • Collaborated closely with development teams to improve software functionality and stability.
  • Recommended changes and corrections to developers for optimal software performance and usability.
  • Assisted in training new QA engineers, providing guidance on best practices and company-specific procedures.

Head of Quality Assurance

Sirius Technology
04.2021 - 03.2022
  • Managed 15 QA resources in China and Thailand.
  • Defined OKR for QA team to improve the quality of product and testing process.
  • Planed, monitored and tracked the testing progress of each projects.
  • Worked with Product Owner and Developer to settle Agile process and continue improving the project process.
  • Co-operated with DevOps team to setup Automation framework for the organization.
  • Co-operated with DevOps team to setup Automation Project in TeamCity.
  • Implemented automation test scripts for Website application using Cypress.
  • Implemented API automation test scripts using Postman and Jest.
  • Implemented automation for Web application using Cypress.
  • Provided the automation testing training course for QA team.
  • Shared API automation framework to Developer team.
  • Co-operated with team member in preparing test cases and perform testing for Mobile, Website application and API.
  • Reported, tracked and summarized the defects that found during the testing.
  • Standardized the testing process and align with other teams.
  • Defined QA capability model to evaluate team member's skills and provide the improvement plan to team member.

Quality Assurance Lead

Forms Syntron Thailand
05.2020 - 04.2021
  • Managed 10 QA Engineer in Bangkok - including permanent and outsource.
  • Drived the product quality by improve QA test process and quality standard.
  • Built Quality mindset for orginization Developer, Business Analyst, UX/UI designer.
  • Prepared test plan, test scripts and test report for customer.
    Review QA member's test scripts and provide recommendation.
  • Performed Manual testing for API, Mobile and Web application on SIT and UAT before deliver to customer.
  • Implemented Automation script for Mobile as Customer's requested.
  • Co-operated with Business Analyst and UI Designer team to review user stories.
  • Co-operated with developer to setup agile methodology.
    Monitoring defects and report to developers.

Senior Quality Assurance Manager

GET Thailand (Gojek)
05.2019 - 05.2020
  • Acting Project Manager role for Merchant Application.
  • Followed up project's progress to ensure that project is delivered on time.
  • Co-operated among stakeholders, developers, and project manager from Indonesia to clarify the project scope, schedule, and desired outcomes.
  • Co-operated with stakeholders (Food, Merchant, Marketing, Sale, Sale Support, Merchant Care Unit team) to define clear roles and responsibilities.
  • Presented new coming features in Merchant application to stakeholders (Food, Merchant, Marketing, Sale, Sale Support, Merchant Care Unit team).
  • Co-operated with QA from Indonesia team for preparing test plan and test scopes.
  • Prepared and performed manual testing for Delivery Services including driver, consumer, and merchant application.
  • Performed and performance manual and automated testing for API.
  • Implemented automation testing framework for mobile application using Appium and Java.
  • Implemented internal website for Marketing Team using React and Node.js.

Senior Quality Assurance Engineer

Agoda
11.2013 - 05.2019
  • Exceled in coordinate with Project Owner to gather requirement and business logic to maximize accuracy and efficiency of testing.
  • Analyzed requirement and create test strategies, test scenarios, and test cases for manual and automation testing.
  • Perform Back-end and Front-end manual testing.
  • Created automated test scripts for Web Application, using C# Selenium.
  • Implemented database scripts for testing data in SQL Database and Hadoop.
  • Implemented script for performance testing of pivot table reports using C# and JAVA.
  • Implemented the test tool for generating SQL script for updating data in Database to reduce team's resource.
  • Co-operated with DBA for data testing, monitor database's performance, or solve database issue.
  • Worked as release manager to manage and deploy new packages
  • Worked as software support to investigate the issues that are reported by Customer or Business team.
  • Trained and guided team members in product knowledge

Quality Assurance Engineer/Senior Quality Assurance Engineer

Thomson Reuters
04.2006 - 10.2013
  • Created performance test strategy for Windows and Web application.
  • Conducted performance test against time-series data with 40+ components.
  • Delivered test scenarios and client load to characterize product capability.
  • Prepared test scripts and test data for manual, resiliency, performance, and automation testing.
  • Produced automation testing for Window application using HP Quick Test pro and HP Quality center.
  • Produced automation testing for Web application using Robot Framework and Selenium.
  • Produced Macro script in Excel for creating automation report.
  • Produced SOAP requests script to test web services.
  • Performed stress and soak test using HP Quick test Professional.
  • Performed load test for web application using HP Performance Center.
  • Performed system, regression and UAT.
  • Set up Oracle Database, Windows, Linux and Solaris OS for test environment on VM ware EXSi.
  • Performed Microsoft Windows patch testing to ensure that the product could support new release of Windows patches.
  • Performed emergency bug fixes testing to ensure that bugs were fixed and ready to deliver to clients.
  • Analyzed test execution results especially failure cases to find basis root causes of problems before assigning defects to develops.
  • Delivered comprehensive reports with analysis to management and customers.
  • Co-operated with Support team, developers and other departments to solve defects.
  • Co-operated with other team to improve quality of testing process and announce the new process to new members.
  • Shared knowledge among team members.

Education

Master's Degree in Business Administration -

Chulalongkorn University
04.2001 -

Bachelor's Degree in Computer Engineering -

King Mongkut's Institute Of Technology Ladkrabang
04.2001 -

Skills

Manual Testing

Accomplishments

KTB New Digital Banking Platform, Forms Syntron Thailand, May 2020 – December 2020

  • Successfully delivered KTB Paotang Revamp Product to customer with 99.9% UAT Pass rate.
  • Successfully delivered KTB Paotang OWallet Product to customer with no any defect found during 1 month of Pilot period.
  • Positive customer feedback received.


KTC Loan and KTC Mobile, Forms Syntron Thailand, October 2020 – April 2021

  • Successfully in established new SIT and UAT support process.
  • Successfully in improving Product's quality.
  • Positive customer feedback received.


GET Thailand Gobiz , GET Thailand (Gojek), July 2019 – May 2020

  • Successfully in transferring knowledge of Gobiz application from Gojek (Indonesia HQ) and established this application for GET Thailand.
  • Successfully in implement the first Mobile automation framework.

Certification

International Software Testing Qualifications Board Certified (IST QB)

Timeline

Senior Quality Assurance Engineer

Binance (Binary Blockchain Technology Thailand)
05.2022 - 07.2025

Head of Quality Assurance

Sirius Technology
04.2021 - 03.2022

Quality Assurance Lead

Forms Syntron Thailand
05.2020 - 04.2021

Senior Quality Assurance Manager

GET Thailand (Gojek)
05.2019 - 05.2020

Senior Quality Assurance Engineer

Agoda
11.2013 - 05.2019

Quality Assurance Engineer/Senior Quality Assurance Engineer

Thomson Reuters
04.2006 - 10.2013

Master's Degree in Business Administration -

Chulalongkorn University
04.2001 -

Bachelor's Degree in Computer Engineering -

King Mongkut's Institute Of Technology Ladkrabang
04.2001 -

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Punnaphas PhakworasitQuality Assurance Engineer