Promlaksa Rithiprasertmanee
Flight Attendant
Pathum Thani,13
Summary
Accomplished entrepreneur with a proven track record at Sukijanbin Hotpot and PLS Engineering Co., Ltd., excelling in menu development and team leadership. Reduced costs by optimizing inventory and material usage, while enhancing customer loyalty through exceptional service. Skilled in portioning and business marketing, consistently delivering projects on time and under budget. Well-versed in hospitality standards and natural knack for building relationships with customers.
Overview
17
17
years of professional experience
4
4
years of post-secondary education
Work History
Restaurant Owner
Sukijanbin Hotpot
07.2022 - Current
- Implemented effective inventory management systems to minimize waste and control food costs.
- Optimized menu offerings based on customer feedback, leading to better sales performance and high levels of repeat business.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Developed relationships with regular customers, fostering loyalty through personalized service and attention to detail.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Enhanced customer satisfaction by promptly addressing and resolving complaints and issues.
Business Owner
PLS Engineering Co., Ltd.
09.2014 - Current
- Collaborated with team members to complete projects on time and within budget constraints.
- Reduced project completion times by efficiently collaborating with team members in installation process.
- Optimized material usage through accurate calculations of duct dimensions, preventing waste and unnecessary expenses.
R&D Engineer
Seiko Instrument, Thailand
06.2007 - 08.2009
- Optimized current designs for increased efficiency, reducing material waste and production costs.
- Participated in formal internal design reviews of proposed products and components.
- Developed innovative solutions to complex engineering problems, contributing to the company''s competitive advantage.
- Improved product development by conducting thorough research and analysis of new technologies.
Education
Bachelor of Engineering - Mechanical Engineering
Sirindhorn International Institute of Technology
Pathum Thani, Thailand 05.2002 - 03.2006
Skills
Portioning
Business marketing
Staff hiring
Menu development
Customer Services
Team Work
Taken short course
- Poka Yoke System (Error Prevention)
- 5S Methodology (a workplace organization method)
Timeline
Restaurant Owner
Sukijanbin Hotpot
07.2022 - Current
Business Owner
PLS Engineering Co., Ltd.
09.2014 - Current
R&D Engineer
Seiko Instrument, Thailand
06.2007 - 08.2009
Bachelor of Engineering - Mechanical Engineering
Sirindhorn International Institute of Technology
05.2002 - 03.2006
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