Preston Mackay
Student
HK
Summary
Experienced hospitality professional with a strong track record of providing exceptional guest service. Committed to consistently going the extra mile to ensure guest satisfaction and exceed their expectations. Possessing excellent people skills, adept at effectively communicating with guests and addressing inquiries or concerns. Deep understanding of engaging with guests to create a positive and memorable experience for each individual.
Overview
3
3
years of professional experience
Work History
Butcher Assistant
Feather And Bone
08.2022 - 03.2023
- Cut meats to customer specifications and answered questions about specialty products.
- Disassembled and properly cleaned meat-cutting machines, avoiding contamination.
- Packaged and labeled meat items in preparation for sale to customers.
- Assessed kitchen inventories and reordered low-stock items to maintain output.
- Educated customers on benefits of specific types and cuts and meats
- Enhanced customer satisfaction by providing personalized recommendations for meat selection and preparation.
Shop Manager
Smash Boys
01.2022 - 09.2022
- Managed inventory control, cash control, and store opening and closing procedures.'
- Interacted well with customers to build connections and nurture relationships.
- Optimized store layout for better customer flow and product visibility, ultimately enhancing the overall shopping experience.
Chef Assistant
MR Wolf
06.2020 - 12.2021
- Replenished food and ingredients supplies to meet service demand.
- Cleaned and maintained work areas, equipment and utensils.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
- Assisted in setting up and breaking down kitchen stations.
- Wrapped, dated, and stored food in refrigerators under standardized temperature for future uses.
Education
Ichk
Skills
- Customer Relationship Building
- Up-selling
- Customer care
- Active Listening
- Merchandising displays to boost sales
- Packaging and Labeling for costomrs
Timeline
Butcher Assistant
Feather And Bone
08.2022 - 03.2023
Shop Manager
Smash Boys
01.2022 - 09.2022
Chef Assistant
MR Wolf
06.2020 - 12.2021
Ichk
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