Talented Administrative Officer goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morale.
Overview
6
6
years of post-secondary education
9
9
years of professional experience
Work History
Administrative Officer
OIE Sub-Regional Representation For South-East Asia
Bangkok, Ratchathewi
09.2013 - Current
Maintained protocol throughout routine work days and special events.
Codified office structures and processes to promote teamwork and performance.
Administrative supported over 7 office projects.
Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
Aggregated and analyzed data related to administrative costs to prepare budgets for corporate-level management.
Interpreted management directives to define and document administrative staff processes.
Scheduled appointments and meetings, organized materials and prepared rooms.
Managed expense tracking and personnel vouchers.
Set up hardware and software in optimal configurations to meet network performance requirements.
Offered office-wide range of IT software support and training, including troubleshooting issues and optimizing usage.
Created support documentation that empowered and enabled user community to extend skills, leverage system features and find resolutions to questions without intervention from support team.
Organized international and domestic travel arrangements for staff members, including all transportation, visa, and work permit.
Served as personal secretary of Sub-Regional Representative.
Compiled client profiles and entered information into operating system.
Assisted customers with sales needs such as inventory and shipping questions.
Prepared and mailed invoices to customers, processed payments and documented account updates.
Monitored outstanding invoices and performed collections duties.
Passenger Service Agent
Lufthansa Services (Thailand) Co., Ltd
Samutprakarn, Bang Phli
04.2012 - 05.2013
Oversaw ticketing, gate and ramp services.
Served customers in friendly, efficient manner following outlined steps of service.
Escorted handicapped passengers from terminal to aircraft.
Informed clients of essential travel information, such as travel times, transportation connections, medical and visa requirements to facilitate quality service.
Instructed passengers on safety and emergency procedures and answered all passenger inquiries.
Tagged baggage and routed to appropriate location for loading and screening.
Checked in luggage and confirmed all carry-on items met federal guidelines.
Performed monitoring security and maintained operational protocols.
Announced flight status updates and information about gate changes over PA system.
Education
MBA - Marketing
Ramkhamheang University
Bangkok
11.2013 - 12.2015
Bachelor of Arts - English
Kasetsart University
Bangkok
06.2008 - 04.2012
Skills
IT support
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Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
Technology Proficient - Developed a strong knowledge of hardware and software while keeping abreast of new applications that increased efficiency and productivity for management and team members.
Positioned as key team member to transfer the documents from hard copy into new digital database.
Saved company $ 3,000 per year in visa and work permit costs.
Event Planning - Successfully planned and executed corporate domestic and international meetings, lunches and special events for 7+ years
Training - Responsible for training all employees to ensure continued quality of computer and online software.
Quote
I love my rejection slips. They show me I try.
Sylvia Plath
Timeline
MBA - Marketing
Ramkhamheang University
11.2013 - 12.2015
Administrative Officer
OIE Sub-Regional Representation For South-East Asia
SENIOR CONSULTANT, COMMUNITY ENGAGEMENT AND RESILIENCE at WHO South-East Asia Regional OfficeSENIOR CONSULTANT, COMMUNITY ENGAGEMENT AND RESILIENCE at WHO South-East Asia Regional Office
PTP & BAHE (Fitness Systems United, Australia) : at REGIONAL SALES MANAGER - ASIA & MIDDLE EASTPTP & BAHE (Fitness Systems United, Australia) : at REGIONAL SALES MANAGER - ASIA & MIDDLE EAST