To obtain a logistics management position in which I can utilize my logistics knowledge, experience and interpersonal skills in a dynamic and exciting organization.
Overview
29
29
years of professional experience
Work History
Customer Service Sea Freight Manager
CTI Logistics Co., Ltd.
04.2019 - Current
Coordinate and liaise between customers/ partners and relevant staff to ensure that the customers’ requirement are response on time
Take care of all corporate customer account e.g
AAS Auto to drive the volume of shipment
Manage relationship and provide the company outstanding customer services to all customers to increase the sustainable growth rate
Update sea freight rate to sales team
Manage and control the department budget to be in line with business plan
Prepare month-end closing information to accounting department
Be a leader of 13 staff and manage performance evaluation in order to develop personnel, control and improve service quality.
Sea Freight Manager
Logwin Air + Ocean (Thailand) Co., Ltd.
11.2017 - 03.2019
Oversee of all day-to-day import and export operations to ensure that the services being provided are organized well and profitable
Liaise with shipping lines, co-loaders, and overseas agents to ensure that all process including rules and regulations are being followed
Monitor and organize workflow of all import & export shipment to ensure that all process within department is running properly and efficiently
Conduct month-end closing and present to MD
Maintain good team morale to ensure high performance standards
Manage performance evaluation in order to develop personnel, control and improve service quality.
Overseas Operations Manager
P.R. Inter Trans (Thailand) Co., Ltd.
03.2014 - 09.2017
Be representative of the company participating in the conferences abroad among the members of all five continents, including the 2nd WCNA Symposium in Alicante, Spain in October 2014
Develop new strategic partnerships to acquire new customers
Identifying partnering and marketing opportunities
Assess and develop relationship with oversea customers and partners
Approach the potential customers
Establish and maintain effective working relationships with co-workers, supervisors and the general public
Answer a high volume of emails and provide information and selling rate according to company’s standards
Communicate and liaise verbally and in writing between overseas customers/partners and relevant staff, and interpret and respond clearly and effectively to spoken requests over the phone or in person, and to verbal of written instructions.
International Business Development Manager
Fitz Transport Co., Ltd.
10.2011 - 02.2014
Develop new strategic partnerships to acquire new customers
Identifying partnering and marketing opportunities
Assess and develop relationship with oversea customers and partners
Approach the potential customers
Establish and maintain effective working relationships with co-workers, supervisors and the general public
Answer a high volume of emails and provide information and rate according to company’s standards
Communicate and liaise verbally and in writing between overseas customers/partners and relevant staff, and interpret and respond clearly and effectively to spoken requests over the phone or in person, and to verbal of written instructions.
Sales and Marketing Manager
Sealine Corporation Ltd.
03.2005 - 08.2011
Develop and implement logistics strategies and processes in support of a global business unit
Handle processes involved in a supply chain, liaising with a variety of parties including suppliers of raw materials, manufacturers, retailers and consumers
Communicate and liaise verbally and in writing between customers/ partners and relevant staff
Interpret and respond effectively to spoken requests over the phone or in person
Endorse on Import Entry and Export document
Manage all concerned tasks and documents related to projects
BOI
Bonded Warehouse
Free Zone
Etc
Be representative of the company participating in business conferences abroad, including the 1st C5C Conference 2009 in Kuala Lumpur, Malaysia
Apply specialist knowledge to provide consultancy services on both import and export.
Sales Manager
Masterich Co., Ltd.
09.1999 - 02.2005
Resolve customer complaints regarding sales and service
Monitor customer preferences to determine focus of sales efforts
Determine price schedules and discount rates
Review operational records and reports to project sales and determine profitability
Direct, coordinate, and review activities in sales and service accounting and recordkeeping, and in receiving and shipping operations.
Sales Executive
Sealine Corporation Ltd.
03.1995 - 08.1999
Dedicated sales performance against assigned target
Develop the new customers and retain the existing customers
Provide requested quotation promptly
Responsible for incoming queries and ensures the resolution of service
Negotiate contracts, transportation and handling cost
Obtain, check and well prepare documentation to meet customs and insurance requirements, packing specifications, and compliance with overseas countries’ regulations
Arrange payment of freight and other charges, or collection of payment on behalf of customers
Arrange insurance and assist customers in the event of a claim
Manage all incoming concerned queries
Maintain current knowledge of relevant legislation, political situations and other factors that could affect the movement of freight.
Education
Bachelor of Business Administration -
Assumption University
01.1995
High School Certificate -
Kitti Commercial College
01.1991
Skills
Thai
English
Microsoft Office - Word, Excel, PowerPoint
Team training and development
Load Planning
Logistics Management
Freight Optimization
Freight Forwarding
Price Structuring
Personal Information
Place of Birth: Bangkok
Date of Birth: 05/14/70
References
Mr. Unnop Thongkongthun, Commercial Director, Logwin Air + Ocean (Thailand) Co., Ltd., 081-989-4142