MS Office, Windows OS
Prasert Comaun
Service Engineer
Khangkrajhan
Summary
Highly-effective Service Engineer skillful in managing technical relationships with customers and liaising internally to identify and communicate solutions to meet customer, business, and project needs. Offering over 13 years of customer support knowledge-base experience. Skillful in generating support tickets using remote support tools. Documented proficiency in all OS administration and troubleshooting and system information analysis. Highly-effective Service Engineer skillful in managing technical relationships with customers and liaising internally to identify and communicate solutions to meet customer, business, and project needs. Offering over 13 years of customer support knowledge-base experience. Skillful in generating support tickets using remote support tools. Documented proficiency in Multi OS administration and troubleshooting and system information analysis.
Overview
17
17
years of professional experience
2
2
years of post-secondary education
2
2
Languages
Work History
Service Engineer
Ricoh (Thailand) Limited Company
05.2006 - 07.2023
- Company Overview: Service Engineer about of copy machine and Staff Standby For Service in The United Nation Building
- Service Engineer about of copy machine and Staff Standby For Service in The United Nation Building Under Ricoh (Thailand) Limited Company
- Service Engineer about of copy machine and Staff Standby For Service in The United Nation Building
Education
Associate Degree - Electronics
RAJAMANGALA UNIVERSITY OF TECHNOLOGY NORTH BANKOK
01.2001 - 01.2003
Skills
Technical Support
Field Service
Installation coordination
Equipment Installation
Leadership Experience
I have demonstrated strong leadership skills in managing a team of administrative staff and supervising daily office operations. I have experience in providing guidance and support to staff, setting performance expectations and providing feedback, and addressing issues as they arise.
References
Available upon request.
Communication Skills
From work experience Must coordinate with people at many levels. Therefore, being able to understand and be able to communicate and receive pressure from having to coordinate well.
Software
Timeline
Service Engineer
Ricoh (Thailand) Limited Company
05.2006 - 07.2023
Associate Degree - Electronics
RAJAMANGALA UNIVERSITY OF TECHNOLOGY NORTH BANKOK
01.2001 - 01.2003
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