Prachaya Klinphimal
IT Support Specialist
Bang Rakam
Summary
A dedicated and adaptable IT professional with over 3 years of experience in network administration, system monitoring, and technical support. Proven ability to troubleshoot complex network and hardware issues, manage critical systems, and provide excellent helpdesk services. Skilled in communicating technical information to both technical and non-technical audiences.
Overview
4
4
years of professional experience
2021
2021
years of post-secondary education
Work History
(Technical/Industrial Engineering)
Oki Data Manufacturing (Thailand) Co.,Ltd.
06.2022 - 08.2025
- Network & System Administration:
- Troubleshot and maintained network infrastructure, including Firewalls, Switches, and Access Points (APs).
- Resolved issues related to LAN ports, network configurations, and VPN connections.
- Monitored critical systems such as Servers, NAS, SQL Databases, and CCTV.
- Administered user accounts (Add/Remove User) and provided remote support.
- Helpdesk & Technical Support:
- Provided comprehensive IT support for computers, printers, scanners, and production line printers.
IT Support / Administrator
Nidec precision components (thailand) co. ltd.
08.2021 - 06.2022
- Network & Systems Administration:
- Managed network infrastructure and configured network devices (switches, APs).
- Maintained servers, PABX, and UPS systems to ensure continuous operation.
- IT Helpdesk & Technical Support:
- Provided helpdesk services, resolved computer hardware and software issues, and offered technical assistance to users.
- Hardware & Security Management:
- Managed and maintained office equipment, including computers and CCTV systems.
- Performed LAN wiring and other cabling tasks.
Education
Bachelor's - Information Systems and Business Computer
Rajamangala University of Technology Suvarnabhumi
Skills
Network & Systems: Protocol, Routers, Switches, Access Points, Firewalls, VPN, LAN Wiring, PABX, UPS
Timeline
(Technical/Industrial Engineering)
Oki Data Manufacturing (Thailand) Co.,Ltd.
06.2022 - 08.2025
IT Support / Administrator
Nidec precision components (thailand) co. ltd.
08.2021 - 06.2022
Bachelor's - Information Systems and Business Computer
Rajamangala University of Technology Suvarnabhumi
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