Prachaya Intarasiri

Customer Service & Operations Professional | Aspiring Store Manager

Bangkok

Summary

Motivated and service-minded professional with over 2 years of experience in property management, specializing in tenant relations and operational coordination. Proven ability to handle customer needs, resolve issues promptly, and manage day-to-day tasks with attention to detail. Strong interpersonal and communication skills developed through direct client service and cross-functional collaboration. Seeking to transition into the Store Management Trainee role where I can apply my customer-centric mindset, organizational skills, and passion for retail operations to grow into a store leadership position.

Overview

years of professional experience

Work History

Property Management Executive

Beyond360

Bangkok, Bangkok

01.2023 - Current

Oversee and manage relationships with property owners and tenants, ensuring satisfaction and adherence to contractual obligations
Conduct regular property inspections and liaise with maintenance teams to uphold property standards and resolve any issues promptly
Streamlined operations for improved efficiency and cost savings through process optimization.
Increased team productivity by implementing efficient project management strategies.
Evaluated and decided upon key investments in equipment, infrastructure and talent.
Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.

Freelance Tutor

01.2018 - Current

Provide specialized instruction in Mathematics and Statistics to students, enhancing their academic performance and understanding of complex concepts
Develop personalized learning plans and educational materials to cater to individual student needs and learning styles
Utilize a variety of teaching methods to accommodate different learning styles and ensure a comprehensive understanding of subjects
Track and analyze students' progress to adjust instructional techniques and provide feedback, significantly improving students' academic results over time

Education

Bachelor of Science - Statistics

Kasetsart University

Bangkok

07.2017 - 11 2021

Skills

Customer Service & Communication

Strong ability to handle customer inquiries and resolve complaints with professionalism

Able to build positive relationships with clients and maintain high satisfaction levels

Communicates clearly in both Thai and conversational English

Operational Coordination

Experienced in managing daily tenant operations and coordinating with multiple departments

Skilled in handling documentation, contracts, and issue escalation efficiently

Problem Solving & Adaptability

Quick thinking in responding to urgent issues and providing practical solutions

Able to adapt to new systems, environments, and multitask under pressure

Team Collaboration

Works well in cross-functional teams; supports smooth workflow among internal and external parties

Open to feedback and thrives in team-oriented environments

Organizational & Administrative Skills

Proficient in Microsoft Office (Word, Excel, PowerPoint)

Chatgpt

Extracurricular Activity

Participated in a workshop on Data Analysis using Bayesian Statistics Senior Project: Analyzed factors influencing online product purchasing decisions within the Faculty of Science at Kasetsart University

Timeline