PORNPRATAN KLUMJAN
5/206 The Asset Phuket, Moo 1, Soi Khun Thanit 2, Nam Tok Ton Sai Road, Thep Kasattri Sub-district, ,83
Summary
Want to be a part of a stable organization to find new experiences for myself, use experiences, knowledge and skills that are most beneficial to the development of the organization and develop knowledge and skills to be even better.
Overview
7
7
years of professional experience
2
2
Languages
Work History
Waiter (Temporary)
Movenpick karon
01.2019
- Take orders and serve food to customers.
- Maintain cleanliness within the restaurant.
- Provide professional customer service.
- Take care of plates, bowls, spoons, and forks.
- Duration: 1 months
Guest Service Agent
Woraburi Phuket Resort & Spa
01.2020
- Welcome and provide information to customers
- Respond to customer inquiries regarding hotel/flight bookings via phone, email, and chat
- Other tasks as assigned
- Duration: 3 months
Customer Service Officer
Grind Time Clubhouse
01.2023
- Welcoming customers
- Registering members
- Preparing drinks and coffee
Waiter's Assistant
Selina Serenity Rawai Phuket
01.2024
- Respond to customer inquiries regarding hotel/flight bookings via phone, email, and chat.
- Assist with booking changes, cancellations, and any issues that arise during the booking process.
- Provide accurate information about travel options, policies and services to improve customer experience.
- Maintain a high level of professionalism and empathy to ensure customer satisfaction and retention.
- Collaborate with internal teams to resolve complex customer concerns and improve service processes.
- Duration: 5 months (Have a work certificate)
Night Guest Service Agent in the Front Office Department
Wyndham La Vita Phuket
12.2024 - 06.2025
- Check-in/check-out
- All general hotel front desk duties
- Receive room reservations, answer emails, and answer phone calls
- VIP Management Group Company Limited
Commis - The Taste (Temporary)
Laya Resort Phuket (JWP04 Property Co., Ltd.)
12.2025 - 02.2026
- Followed recipes and chef instructions to prepare food correctly.
- Plated and presented food following chef requirements.
- Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
Education
High School Diploma - Arts-Languages
PPAO MUANGPHUKET SCHOOL
Skills
Creativity
Customer service
Active listening
Problem-solving
QUALIFICATIONS
- Have good human relations and have good communication skills
- Have coordination and service skills
- Able to solve immediate problems well
- Have a positive attitude, ready to learn and develop yourself
Timeline
Commis - The Taste (Temporary)
Laya Resort Phuket (JWP04 Property Co., Ltd.)
12.2025 - 02.2026
Night Guest Service Agent in the Front Office Department
Wyndham La Vita Phuket
12.2024 - 06.2025
Waiter's Assistant
Selina Serenity Rawai Phuket
01.2024
Customer Service Officer
Grind Time Clubhouse
01.2023
Guest Service Agent
Woraburi Phuket Resort & Spa
01.2020
Waiter (Temporary)
Movenpick karon
01.2019
High School Diploma - Arts-Languages
PPAO MUANGPHUKET SCHOOL