Pornpimol Kuek

• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Built long-lasting client relationships through excellent customer service and consistent followups.
• Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
• Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.

• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
• Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.

• Managed executive calendars, scheduling appointments and meetings to optimize time management.
• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Scheduled appointments and conducted follow-up calls to clients.
• Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
• Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
• Assisted coworkers and staff members with special tasks on daily basis.
• Established administrative work procedures to track staff's daily tasks.

Coperate between company and clients.

multi task phone line with clients.

• Maintained daily report documents, memos and invoices.
• Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
• Answered multi-line phone system and enthusiastically greeted callers.
• Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.