Dynamic and results-driven Operations Manager with over 10 years of experience in logistics, marketing, and project management. Proven expertise in team leadership, strategic planning, and business development. Adept at driving organizational growth and enhancing customer satisfaction. Seasoned Operations Manager and talented leader with over 10 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Hi, I’m
Poramet Rattanapruek
Bangkok
Summary
Overview
13
years of professional experience
3
years of post-secondary education
Work History
Deklogistics Recruitment Co., Ltd.
Operations Manager
6 2018 - Current
Job overview
- Recruited and managed candidates, enhancing company membership and care initiatives
- Developed and implemented marketing and sales strategies, increasing client acquisition by 15%
- Designed and conducted training programs, improving team performance by 20%
- Managed customer databases, maintaining 95% customer satisfaction rate.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them
- Supervised operations staff and kept employees compliant with company policies and procedures
- Led hiring, onboarding and training of new hires to fulfill business requirements
- Developed systems and procedures to improve operational quality and team efficiency
Warehouse Silo and Cold Storage Business Association
Assistant Project Leader
08.2018 - Current
Job overview
- Assisted in project planning and execution, improving project efficiency by 10%.
- Conducted regular status meetings to provide updates on project progress, address concerns, and discuss potential roadblocks
Asia Forwarding (Thailand) Ltd.
Business Development
04.2018 - 07.2018
Job overview
- Managed and developed sales accounts, supporting import and export operations
- Increased sales by 12% through targeted marketing strategies and client engagement.
TIFFA Co., Ltd.
Marketing & Sales Executive
06.2014 - 04.2018
Job overview
- Led brand PR and marketing initiatives, boosting brand visibility by 30%
- Organized and conducted sales training courses, improving team performance by 25%.
Beamazing Edutainment JCo., Ltd.
Co-Producer
01.2012 - 12.2013
Job overview
- Planned and coordinated events, ensuring seamless execution and high client satisfaction.
Education
Ramkhamhaeng UniversityBangkok
Bachelor of Arts in Radio and Television Broadcasting
09.2008 - 01.2012
University Overview
Skills
Exceptional communication and networking abilities
Job Aspirations
Job Aspirations
Job Category: Operation management, Learning and Development, Recruitment and Marketing
Seniority: Managerial Level
Expected Salary: 40,000 + THB
References
References
Miss Sunantha Chansamathi, Managing Director, Deklogistics Recruitment Co., Ltd.Timeline
Assistant Project Leader
Warehouse Silo and Cold Storage Business Association
08.2018 - Current
Business Development
Asia Forwarding (Thailand) Ltd.
04.2018 - 07.2018
Marketing & Sales Executive
TIFFA Co., Ltd.
06.2014 - 04.2018
Co-Producer
Beamazing Edutainment JCo., Ltd.
01.2012 - 12.2013
Ramkhamhaeng University
Bachelor of Arts in Radio and Television Broadcasting
09.2008 - 01.2012
Operations Manager
Deklogistics Recruitment Co., Ltd.
6 2018 - Current
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