Poonpong Pichaiwarnakul

• Airasia (FD)
• Spring Airlines (9C)
• Loong Air (GJ)
• Ruili Airlines (DR)
• Urumqi Air (UQ)
• Built positive relationships with customers by providing exceptional customer service.
• Expedited baggage handling during irregular operations, minimizing disruptions to flight schedules and passenger inconvenience.
• Provided exceptional customer service, addressing concerns professionally and offering assistance when needed.
• Processed and secured unclaimed luggage.

Work with customers to understand their needs.
Assist with projects and customer requests.
Liaise with various departments and individuals both inside and outside the organization.
Track and organize document storage systematically.
Prepare work summary reports.
Perform various tasks as assigned.

• Conduct FOD (Foreign Object) inspections of the apron and ensure equipment and procedures are adequate.
  
  Ensure all equipment, including vehicles, is in use and is positioned within the safety zone and clearly visible to aircraft entering the parking bay.
  
  Ensure no personnel or equipment is near the aircraft beyond the time the signal lights are turned off and the aircraft is shut down.
  
  Ensure that chocks are in the correct position and notify the crew.