Pomphetch KaenkarnService
Ubon Ratchathani
Summary
CONTRACT ME
Experienced and professional with great knowledge
and understanding. Great skills at service over two
years to obtain a challenging service position in
your company where my skills and experiences will
add value to the organization. Good command of spoken and written English
Ability to handle fast-paced environment
Customer Service-Oriented
Excellent ability to prioritize
Professional and personable
Organized and detailed-oriented
Conflict resolution
Strong relationship builder
Active learning new skills quickly.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work History
WAITER
ANANTARA LAYAN PHUKET RESOR T
01.2018 - 01.2019
- Manage in inquiries about customer service requests and reservation in person
- Check the preparation and cleanliness before serving customers
- Give information about specials and handle to respond to company policies
- Handle customer complaints with good listening skill and customers feel satisfied
- Maintain and develop rapport with customers with a friendly attitude
- Explore and observe on customer requests and respond quickly
- Record daily reports on general operations presented to the manager
- Make a daily and monthly summarize sale report.
Waiter
SERVICE STAFF
01.2019 - Current
- Responsible for serving and facilitating the director and supervisor
- Food and beverage serving, table setting, cleaning table
- Prepare the readiness of the lounge when there are guests
- Walk on documents and coordinate with various departments
- Take care of cleanliness and tidy, including open-close the office.
B.A
01.2014 - 01.2018
- MAJOR
- INTERNSHIP
- 2018 at Anantara Layan Phuket
- 2017 at Dusit Princess Korat Hotel
- Training in Banquet
- 2016 at Tohsangkhongjiam Resort, Ubonratchatani
- Resort
- Hotel training in
- Food and Beverage Department
- Hotel training in all Departments
- Available upon Request
Education
B.A. - Hotel Business Major
Rajabhat Ubonratchatani University
Ubonratchatani 05.2014 - 03.2018
Skills
PROFESSIONAL SKILLSundefined
Additional Information
Male
25 year old
Buddhism
Timeline
Waiter
SERVICE STAFF
01.2019 - Current
WAITER
ANANTARA LAYAN PHUKET RESOR T
01.2018 - 01.2019
B.A. - Hotel Business Major
Rajabhat Ubonratchatani University
05.2014 - 03.2018
B.A
01.2014 - 01.2018
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