CONTRACT ME
Experienced and professional with great knowledge
and understanding. Great skills at service over two
years to obtain a challenging service position in
your company where my skills and experiences will
add value to the organization. Good command of spoken and written English
Ability to handle fast-paced environment
Customer Service-Oriented
Excellent ability to prioritize
Professional and personable
Organized and detailed-oriented
Conflict resolution
Strong relationship builder
Active learning new skills quickly.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work History
WAITER
ANANTARA LAYAN PHUKET RESOR T
01.2018 - 01.2019
Manage in inquiries about customer service requests and reservation in person
Check the preparation and cleanliness before serving customers
Give information about specials and handle to respond to company policies
Handle customer complaints with good listening skill and customers feel satisfied
Maintain and develop rapport with customers with a friendly attitude
Explore and observe on customer requests and respond quickly
Record daily reports on general operations presented to the manager
Make a daily and monthly summarize sale report.
Waiter
SERVICE STAFF
01.2019 - Current
Responsible for serving and facilitating the director and supervisor
Food and beverage serving, table setting, cleaning table
Prepare the readiness of the lounge when there are guests
Walk on documents and coordinate with various departments
Take care of cleanliness and tidy, including open-close the office.