Piyawad Namtachan
Technical Specialist In Martech
Bangkok,10
Summary
Experienced and energetic technical specialist with a passion for justice. Successfully implemented Salesforce Marketing Cloud for clients in retail, healthcare, and banking industries. Over 3 years of hands-on experience in Marketing Cloud, leading to numerous successful projects and acquiring extensive knowledge in the field. Enthusiasm for new challenges drives continuous pursuit of opportunities to expand expertise and deliver exceptional results.
Overview
5
5
years of professional experience
20
20
years of post-secondary education
4
4
Certifications
2
2
Languages
Work History
Technical Specialist
Omega Grit Co., Ltd.
09.2021 - Current
- As my position is the Technical Specialist, I have experience in Salesforce Marketing Cloud and Salesforce Data Cloud
Technical Consultant
I&I Group Public Company Limited
06.2020 - 09.2021
- Responsible for designing and developing programs for business operations, focusing on marketing functions using Salesforce Marketing Cloud.
Education
Bachelor of Science - Computer Science
Kasetsart University
Bangkean Campus 04.2001 - 12.2020
Skills
SQL
Stored Procedure
Laravel
JavaScript Programming
NodeJS
Salesforce CRM
Salesforce Administration
Salesforce Marketing Cloud
Email Marketing
API
Junit Framework
Google Analytics
AmpScript
NoSQL
Sales Cloud
Facebook Ads and Lead Generation
ERP
JavaFX
Android App Development
Android Studio
Twilio SendGrid
Twilio Segment CDP
Salesforce Data Cloud
MY TODAY FOCUS
“Contribute to effective marketing campaigns and exceptional customer experiences”
Certification
Salesforce Certified Marketing Cloud Developer, Credential ID: 3226348
Accomplishments
Siam Commercial Bank (SCB)
- Understand the requirements of business.
- Understand the structure of implementation.
- Design solutions.
- Build the journey based on requirements.
- Integration test the journey.
- Hand-over all the journey configurations to customer.
- Support customer monitoring and fix the issues from the campaign journey
Sikarin Hospital (SKR)
- Design campaigns for reporting on Salesforce Services Cloud.
- Build journeys on Salesforce Marketing Cloud using Journey Builder, Automation studio, Data Extension, and Cloud Pages.
- Integration test the journey.
- Support customer monitoring and fix the issues from the campaign journey.
ABBOTT LABORATORIES LTD.
- Understand the requirement of businesses.
- Recommend and design customer journey .
- Build journeys and reports on Salesforce Marketing Cloud using Journey Builder, Automation studio, Data Extension, and CloudPages.
- Build reports on Salesforce Service Cloud.
- Integration test the journey..
- Support customer monitoring and fix the issues from the campaign journey.
ABBOTT LABORATORIES LTD.
- Understand the requirement of businesses.
- Recommend and design customer journey .
- Build journeys and reports on Salesforce Marketing Cloud using Journey Builder, Automation studio, Data Extension, and CloudPages.
- Build reports on Salesforce Service Cloud.
- Integration test the journey..
- Support customer monitoring and fix the issues from the campaign journey.
Bangkok Life Insurance (Partner with Beryl8)
- Understand the requirement of insurance businesses.
- Implement customize program (Frontend) for Publishing the segment member to external system.
- Document functional and user guide training.
Timeline
Salesforce Certified Marketing Cloud Developer, Credential ID: 3226348
04-2023
Salesforce Certified Marketing Cloud Email Specialist, Credential ID: 22640213
11-2021
Salesforce Certified Marketing Cloud Administrator, Credential ID: 22535786
10-2021
Technical Specialist
Omega Grit Co., Ltd.
09.2021 - Current
Technical Consultant
I&I Group Public Company Limited
06.2020 - 09.2021
Salesforce Certified Administrator, Credential ID: 20983564
01-2020
Bachelor of Science - Computer Science
Kasetsart University
04.2001 - 12.2020