Piyatarin Noonto
Tour Information
Phuket
Summary
Dynamic professional with extensive experience in travel coordination and guest services at Limon Smile Travel & Tour. Proven track record in vendor management and contract negotiation, enhancing service quality. Skilled in marketing strategy development and adept at fostering client relationships, ensuring high satisfaction and repeat business. Strong communicator with a focus on operational excellence.
Overview
27
27
years of professional experience
Work History
Tour Coordinator
Limon Smile Travel & Tour
10.2024 - Current
- Coordinated travel itineraries and logistics, ensuring seamless experiences for clients and enhancing overall satisfaction.
- Managed vendor relationships and negotiated contracts, resulting in improved service quality and cost efficiencies.
- Developed promotional materials and marketing strategies, increasing tour bookings and enhancing brand visibility within the market.
- Assisted in executing special events, which strengthened client engagement and fostered repeat business opportunities.
Hotel Reception
Honey Resort & Spa
09.2022 - 10.2024
- Greeted and registered guests efficiently, enhancing the arrival experience and ensuring seamless check-in procedures.
- Managed guest inquiries and resolved issues promptly, contributing to a positive and welcoming atmosphere.
- Coordinated room assignments and housekeeping schedules, optimizing resource allocation and maintaining operational flow.
- Processed payments and maintained accurate billing records, ensuring compliance with financial protocols and guest satisfaction.
- Assisted in training new staff on front desk procedures, fostering a knowledgeable and efficient team environment.
- Collaborated with team members to streamline front desk operations, improving service delivery and team communication.
- Maintained an organized and clean front desk area, promoting professionalism and enhancing guest perception of the resort.
- Utilized reservation systems to track bookings and manage availability, supporting strategic operational objectives and guest needs.
Hotel Front Desk
Honey Resort & Spa
09.2015 - 12.2019
Hotel Front Desk
Pacific Club Resort & Spa
07.2012 - 09.2015
Registered Medical Assistant
Wattana International Clinic
02.2002 - 08.2015
- Assisted healthcare providers with patient examinations and treatment procedures, enhancing overall patient care efficiency.
- Managed patient records using electronic health record systems, ensuring accuracy and compliance with regulations.
- Educated patients on treatment plans and medication usage, improving adherence and understanding of health conditions.
- Coordinated patient scheduling and follow-up appointments, optimizing clinic workflow and reducing wait times.
Operations Officer
International Calling Service
02.1999 - 06.2001
- Operated complex telecommunications systems to facilitate seamless international communication, enhancing service reliability and user satisfaction.
Education
High School Diploma -
Takhli Prachasan ตาคลีประชาสรรค์
Nakhon Sawan, Thailand 04.2001 -
Skills
Travel itinerary coordination
Timeline
Tour Coordinator
Limon Smile Travel & Tour
10.2024 - Current
Hotel Reception
Honey Resort & Spa
09.2022 - 10.2024
Hotel Front Desk
Honey Resort & Spa
09.2015 - 12.2019
Hotel Front Desk
Pacific Club Resort & Spa
07.2012 - 09.2015
Registered Medical Assistant
Wattana International Clinic
02.2002 - 08.2015
High School Diploma -
Takhli Prachasan ตาคลีประชาสรรค์
04.2001 -
Operations Officer
International Calling Service
02.1999 - 06.2001