Diligent Trust and Safety Associate with solid background in safety protocols and content moderation. Successfully contributed to creating safer platform for clients by identifying and mitigating violating content. Adhering to changing client policy and guidelines.
Hi, I’m
Pitchawee Aksonchuen
Trust & Safety Associtate
Chatuchak,10
Summary
Overview
8
years of professional experience
3
Certifications
2
Languages
Work History
Accenture
Trust & Safety Associate
05.2024 - Current
Job overview
- Followed safety protocols to identify the violating data on the platform
- Staying informed about and adhering to changing client policies and guideline
- Proactively identified and reported safety issues, leading to improved safety standards and protocols
- Investigating complex content issues reported by users or flagged by the system.
Health Intervention and Technology Assessment Prog
Learning and Development Officer
09.2022 - 09.2023
Job overview
- Focused on strategy perspective for recruitment process as well as explore channel to target the right candidates
- To develop employee’s capacity building to align with HITAP's vision and development plan
- To enhance internal employees relations
- To implement/facilitate the Performance Management System both form and process
- To facilitate and analyze the data from the performance evaluation process.
- Perform as Interview Committee (as requested)
- To maintain good relationship with universities and also with handle overall internship program
Health Intervention and Technology Assessment Prog
Coordinator
06.2021 - 09.2022
Job overview
- Gather statistics and data to produce comprehensive reports on funding milestones and financial expenditures.
- Track and report on financial status of grants, ensuring accurate management of funds and timely payment processing.
- Review and handle financial documents associated with the borrowing and returning activities of the HITAP International Unit.
- Collaborate with Human Resource Team to facilitate recruitment and onboarding of international staff, ensuring compliance with immigration laws.
- Provide English oral and written translation as requested.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
PMG Integrated Communication
Account Executive
04.2019 - 01.2021
Job overview
- Generated profits through strategic cost reduction and avoidance initiatives.
- Monitored processes from order confirmation to product shipment.
- Sourced promotional products aligned with stakeholder requests.
- Prepared and executed bidding processes to select awarded suppliers.
- Collaborated with business units and key stakeholders to drive project success.
GOGOPRINT (THAILAND) COMPANY LIMITED
Key Account Management
08.2017 - 04.2019
Job overview
- Identified and pursued new client opportunities while nurturing relationships with existing clients and leads.
- Delivered presentations on products and services, prepared quotations, and successfully closed deals to achieve monthly sales targets.
- Collaborated with production team to streamline operations, ensuring timely delivery and high-quality standards.
- Analyzed client feedback to improve offerings and enhance customer satisfaction.
Language Express
Program Consultant
12.2016 - 05.2017
Job overview
- Managed deals in order to achieve monthly sales targets.
- Created the appointment with the customers and close sales
- Provided after sale service and follow up their development
- Developed a reputation for excellence in customer service by consistently addressing client concerns promptly.
Education
Kasetsart UniversityKamphaeng Saen, Thailand
Bachelor of Science from Education And Development Science
04-2016
University Overview
Skills
Task Prioritization
Certification
Strategic Thinking
Timeline
Strategic Thinking
01-2025
Complex Problem solving
01-2025
Analysis Thinking and Critical Thinking
01-2025
Trust & Safety Associate
Accenture
05.2024 - Current
Learning and Development Officer
Health Intervention and Technology Assessment Prog
09.2022 - 09.2023
Coordinator
Health Intervention and Technology Assessment Prog
06.2021 - 09.2022
Account Executive
PMG Integrated Communication
04.2019 - 01.2021
Key Account Management
GOGOPRINT (THAILAND) COMPANY LIMITED
08.2017 - 04.2019
Program Consultant
Language Express
12.2016 - 05.2017
Kasetsart University
Bachelor of Science from Education And Development Science
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