Pirinya Sunlakaviset

• Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
• Oversaw personal and professional calendars and coordinated appointments for future.
• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Managed travel arrangements including flights, accommodations, and itineraries for smooth business trips.
• Assisted in the preparation of presentations and reports, contributing to well-informed decision making.
• Monitored expenses closely, maintaining an organized filing system for easy access to financial records.
• Aided executive in personal tasks such as scheduling appointments or running errands when needed.
• Maintained confidentiality and discretion while handling sensitive information relevant to company operations.

(Airbus 330, Airbus 320, Boeing 777)

• Followed company regulations and rules to promote safe environment for travelers and employees.
• Maintained cabin safety by conducting pre-flight checks, adhering to airline policies, and following emergency procedures when necessary.
• Optimized passenger experience by proactively identifying potential issues and offering solutions to enhance comfort and satisfaction.
• Enhanced customer satisfaction by providing exceptional in-flight service and addressing passenger concerns promptly.
• Collaborated with fellow crew members to deliver a seamless flight experience for passengers, ensuring timely departure and arrival.
• Provided compassionate assistance during medical emergencies onboard, administering first aid treatment according to training guidelines until further help arrived.
• Ensured aircraft cleanliness between flights by performing thorough inspections and coordinating cleaning crews as needed.

• Streamlined the check-in process for passengers by efficiently processing tickets, verifying identification documents, and answering inquiries regarding flight details.
• Improved ground service efficiency by streamlining baggage handling procedures and coordinating with team members.
• Provided exceptional customer service during boarding and deplaning processes, guiding passengers to their respective seats or gates.
• Ensured timely departures by assisting in aircraft turnarounds, including loading/unloading of luggage and catering supplies.
• Collaborated with airline personnel to facilitate smooth operations between various departments including ticketing, ramp services, and maintenance teams.
• Aided passengers with special needs or disabilities, ensuring a comfortable and positive travel experience for all customers.