PIMSUPANG BOONPERM
Summary
An individual with strong multicultural background and ability to learn quickly. Plentiful experience of working in financial services, client support and business development. Passionate about building connections and deliver target-oriented results. Highly committed to the responsibilities at hand and to the teams and colleagues involved.
Overview
9
9
years of professional experience
6
6
Languages
Work History
Cafe Manager
CAFE AMAZON KALASIN BRANCH
01.2024 - Current
- Improved customer satisfaction by implementing efficient service procedures and staff training programs.
- Trained cafe employees to consistently exceed customers' expectations and provide superior service.
- Established a welcoming atmosphere, maintaining high standards of cleanliness and presentation throughout the cafe.
- Maximized profitability through cost control measures, including mindful purchasing decisions and labor management.
- Created and updated regular inventory reports and records.
Client Service Representative
Morgan Stanley
07.2018 - 04.2021
- Working closely with the Sales team to manage the client relationship and deliver a wide range of private wealth management services to High Net Worth clients
- Executing a range of banking and investment transactions e.g. equities, fixed income, FX, OTC derivative products, mutual funds, alternative investments, deposits, and loans
- Primarily contact point and respond to client investment needs and implement investment strategies across all asset classes
- Contributed to an increase of 36% of the team's Asset Under Management for 2Q2020. 100% client retention and 30% new clients on-boarded throughout Covid-19 situation
Business Development Manager
Social Discovery Ventures
12.2016 - 07.2018
- Monitored a team to drive the business project expansion in Southeast Asia Region
- Conducted performance analysis on regional accounts and formulate development strategies for new partner acquisitions
- Leveraged market and central team insights, in order to develop winning strategies to drive partner portfolio growth
- Developed new relationships with Thai partners. Increased 140% of partner acquisition and 250% increase for end-user
Education
BBA - Marketing
The Hong Kong Polytechnic University
HONGKONG05-2016
Skills
Microsoft office
Customer service
Telephone reception
Client-Focused Communication
Virtualization technologies
Timeline
Cafe Manager
CAFE AMAZON KALASIN BRANCH
01.2024 - Current
Client Service Representative
Morgan Stanley
07.2018 - 04.2021
Business Development Manager
Social Discovery Ventures
12.2016 - 07.2018
BBA - Marketing
The Hong Kong Polytechnic University