Word
Pimanmas Sawet-arpha
Restaurant Supervisor
166 Moo 7 Ban Dangnoi, Thumbol Ban Thum, Muang District
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
1
1
Language
Work History
Assistant Restaurant Manager
Nigiwai Shabu And Sushi Buffet Bright Khon Kaen
Khon Kaen
06.2022 - Current
- Kept restaurant compliant with all federal, state and local hygiene and food safety regulations.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Pitched in to help host, waitstaff and bussers during exceptionally busy times such as dinner hour.
- Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
- Recruited and hired employees offering talent, charisma and experience to restaurant team.
- Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
- Oversaw food preparation and monitored safety protocols.
- Purchased food and cultivated strong vendor relationships.
Hostess
Hua Hin Marriott Resort And Spa
Prachuabkirikhan
01.2016 - 08.2021
- Monitored seating area and checked restrooms regularly to keep spotless.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Informed servers of newly seated parties for speedy service.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Food and Beverage Attendant
Novotel Hua Hin Cha-Am Beach Resort And Spa
Petchburi
11.2014 - 01.2016
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Checked dining area supplies of linens, wrapped silverware and replenished low stock.
- Assisted wait staff with timely food delivery and guest requests.
- Set up advertising signs and displays on shelves, counters and tables.
- Prepared variety of different written communications, reports and documents.
Guest Service Agent
Spring Field @Sea Resort And Spa
Petchburi
05.2014 - 11.2014
- Streamlined check-in process to decrease wait times and increase customer satisfaction.
- Investigated guest challenges and sources of dissatisfaction to offer timely resolution.
- Delivered above-and-beyond service to guests by making outside venue reservations and setting up tours.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
Education
High School Diploma -
Khon Kaen Vocational College
Khon Kaen, Thailand 05.2010 - 02.2012
Vocational Certificate - Hospitality And Service
Khon Kaen Vocational College
05.2007 - 02.2010
Skills
Food and beverage knowledge
Software
Excel
Timeline
Assistant Restaurant Manager
Nigiwai Shabu And Sushi Buffet Bright Khon Kaen
06.2022 - Current
Hostess
Hua Hin Marriott Resort And Spa
01.2016 - 08.2021
Food and Beverage Attendant
Novotel Hua Hin Cha-Am Beach Resort And Spa
11.2014 - 01.2016
Guest Service Agent
Spring Field @Sea Resort And Spa
05.2014 - 11.2014
High School Diploma -
Khon Kaen Vocational College
05.2010 - 02.2012
Vocational Certificate - Hospitality And Service
Khon Kaen Vocational College
05.2007 - 02.2010
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