Summary
Overview
Work History
Education
Skills
Position Desired
Personal Particulars
Key Experience Achievements
Professional Accomplishments
Major Strengths Skills
Special Experiences Certificates
Personal Information
References
Timeline
Generic
PICHED KLINHOM

PICHED KLINHOM

Samutprakarn

Summary

Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.

Overview

28
28
years of professional experience

Work History

Senior Account Manager

PCS SECURITY AND FACILITY SERVICES LIMITED
02.2023 - Current
  • Ensure P&L managing cost within budgets
  • Ensure the customer relationship managing to achievement of contract bidding
  • Managing/carry out all necessary action for area supervision team
  • Authorized request of new staffs, purchasing new equipment
  • Ensures each site is professionally operated working according to the contract agreement
  • Ensures each new contract is organized and start in line with the new contract start up process
  • Operates according to quality plan to ensure a high-quality work is achieved at all sites
  • To ensure customer are visited regularly of the customer’s comments are followed up
  • Ensures all customer complaint are action immediately and followed up
  • Ensures all customer indicated that they may cancel are visited immediately
  • Holds format monthly meeting with Services Manager
  • Informs the General Manager of potential problem, and potential cancellation
  • Control the overall expenditure of the department, ensuring each budget target is achieved by closely monitoring site expenditure
  • Liaisons with the personal Manager on training of all levels of operations personnel
  • Identifies requirements at site level requesting the assistant of the training division as necessary
  • Creates and maintain teamwork within the department
  • Monitor the payment of bills and liaisons with Credit Control Manager on customer payment problems
  • Sources & develop new service and method of work & system of work to always provide a competitive & effective service
  • Liaisons with the Personal Manager on recruitment of suitable operation personal and division
  • Annually sets objectives for self and the division, to ensure full development of the division
  • Project reference: Manufacturing sectors 60 contracts i.e., Automotive, Electronics, Food, Logistics/WH and others
  • Reason for leaving: Looking for the challenge career path.

Senior Facility Manager

Tele direct Telecommerce (Thailand) LTD.
02.2022 - 01.2023
  • Plan and control all activities pertaining to the effective maintenance and management of assigned property
  • Ensure that all members of the facility team are productive, motivated, and able to provide prompt and efficient services to end users
  • Plan deployments and preventive maintenance schedules as well as monitor the efficiency, lifespan, and warranty periods of equipment
  • Liaise with end users, contractors, vendors, consultants, and relevant authorities with respect to technical & maintenance services, repairs, installation, fabrication, renovation & refurbishing works, regulations, and the service & repair warranties of equipment
  • Supervise the work of safety, admin, front desk, and contractors and ensure that the work carried out complies strictly with workplace health & safety regulations
  • Compile, collate and analyze operational data and reports for continuous improvements
  • Put up and review proposals on technical specifications
  • Source for, evaluate and recommend new equipment for upgrading, or replacement purposes
  • Put up and review proposals on projected costs for building renovation projects and equipment
  • Prepare cost estimates for renovation, repair works, work specifications, drafting of contract document, invitation for quotation, tender and recommendation for award of quotation/tender
  • Manage all spend are in budget to achieve the finance KPI
  • Ensure compliance with all building and statutory regulations
  • Project reference: -Spring Tower, Bangkok -Central Centre, Bangkok Reason for leaving: Looking for the right career path.

Facility Manager

Jones Lang LaSalle Management Limited, Schneider Electric Thailand
11.2019 - 02.2022
  • Responsible for the entire facilities management related matters on ensuring the facilities, property is being managed up to the highest facilities management standard as agreed in the contract
  • To provide solutions for all on-site facilities management disciples, Client relationship management, minimizing of real estate operational costs, SLAs and KPIs Performance reporting, Project Management, Budgets, Asset Management, OHS & Equipment maintenance management
  • Manage all spend are in budget to achieve the finance KPI
  • To be able to provide team guidance, support, and direction on day-to-day hard and soft services facilities management operation
  • Ability on fundamental client relationship management
  • To ensure that all urgent or routine building faults are responsively handled within agreed response times
  • To ensure all the required periodical preventive maintenance activities of plants and equipment’s are being performed as agreed schedule with the client
  • Occasionally manage minor move/relocation projects up to scale and scope as stated in the service contract while supporting in major renovation/relocation projects by external project management companies as required
  • To ensure that property and facilities services contracting procurement procedures comply with Client's guidelines and deliver best value for money outcomes
  • Coordinate/support all facilities management related required from the head office
  • Project reference: Schneider Electric Bangpoo, Manufacturing plant and TRKB Head office
  • Reason for leaving: Contract end.

Senior Facility Manager

LF Logistics (Thailand) Limited, Ayutthaya
02.2016 - 02.2019
  • Responsible for guiding, supporting, and promoting facility team in maintaining the warehouses, utilities, DCs, Logistics tools and Logistics tools
  • The Facility Manager is also responsible for engineering, design and finding new technologies, for supporting the business development team and operation team on the current warehousing operation and the new tendering projects
  • The Facilities Manager guides and supports the facility team to work with operation team, QA/EHS team, business development team, IT team or any related team
  • Be responsible for managing, guiding, supporting facility team in maintenance activities of the warehouses, utilities, DCs, and Logistics tools
  • Key tasks are to develop and implement a facility management program including preventative maintenance and life-cycle requirements
  • Conduct and document regular facilities inspections
  • Ensure compliance with health and safety standards and industry codes
  • Allocate and manage facility space for maximum efficiency
  • Supervise maintenance and repair activities of facilities and equipment
  • Oversee facility refurbishment and renovations
  • Calculate and compare costs for goods and services to maximize cost-effectiveness
  • Manage and review service contracts to ensure facility management needs are achieved
  • Be responsible for engineering, design and finding new technologies to support business development team and operation team on the existing warehouse operations and the new tendering projects
  • Consumption/cost analysis and improvement
  • Support Sale/Marketing for new project review and presentation
  • Manage and review all service/activity that complied with HSE and QEMS
  • Manage and create other support activities, cost reduction for contribute of continual improvement in the organization
  • Launch and implement the facility management program
  • Project reference: McDonald Thai (Food)/ Johnson& Johnson Ladkrabang (Consumer product) Reason for leaving: Contract end.

Project Manager

Cranes and Equipment Asia Co., Ltd. Chonburi
09.2013 - 01.2016
  • To plan, co-ordinate and manage the design, procurement, construction, and commissioning of assigned projects, including taking a leadership role in the preparation of proposals
  • To ensure clear agreement of customer objectives and that these are met or exceeded
  • Develop resource & financial requirements from the project plan and close-out to achieve or better the budgeted gross margin
  • Maintain HSE focus, and requirements are documented and understood by all for project duration with provide strong leadership
  • Manage design, procurement, and construction activities to meet the project schedule
  • Monitor the key report and development of corrective action plans
  • Monitor and control all cost aspects of the project including forecast costs, obtaining approvals, identifying trends, taking action to avoid cost overruns, and identifying opportunities
  • Develop and project schedule which allows work to be executed in a logical sequence
  • Maintain the risk management focus, aware OT and complying with Customer’s basis of applicable regulations and codes
  • Project reference: -Asian Marshaling Yard Chevron/Schenker (Oil & Gas) -STP&I (Heavy Construction, Oil & Gas) -General Motor (Automotive) -AAT, Ford & Mazda (Automotive) Reason for leaving: Contract end.

Operation Manager

Mermaid Safety Services (Thailand) Co., Ltd. Chonburi
06.2007 - 12.2009
  • Set up plan and schedule on the safety equipment service and supply implementation to meet customers’ requirement
  • Plans, organize, assign, manage all safety equipment service and supply activities including installation diagnosis, emergency repair at site and workshop
  • Customer feedback management i.e., comments, complaints analysis and corrective action which dealing to respective customer
  • Inspects and improves equipment/facilities and work process to ensure optimization of the safety equipment service and supply capability and quality
  • Warehouses & and Inventory control i.e., in-coming/out-going FIFO
  • Shipping management for both customer and supplier
  • Manage and develop the new project
  • ISO9000 lead auditor to ensure the company standard
  • Reason for leaving: Contract end.

Workshop Supervisor

Metso Paper (Thailand) Co., Ltd. Chonburi
04.1997 - 11.2005
  • Workshop Supervisor Responsibility for scheduling / Quality control / maintenance program to support the workshop roll service activity i.e., PU injector machine, rubber/tungsten cover process
  • All-process is using CNC Roll grinding, Multi spindle drill, Milling, Boring and lathe
  • Familiar with roller surface treatment i.e., sand blasting/ coating on many applications
  • Service Technician Responsibility for Mill site services, Report to Services Supervisor
  • Support the paper and textile industrials, responsibility for project preparation, costing, reporting and presentation as machine/equipment improvement, analyze the problem, installation, and commissioning / technical support to customer
  • Reason of leaving: Company relocated to China.

Lead Machine Operator

Avery Dennison (Thailand) Co., Ltd. Samutprakarn
06.1996 - 04.1997
  • Operation scheduling and follow up
  • Standard /quality control of product output
  • Raw Mat/WIP/FG inventory
  • Maintain factories’ utility maintenance
  • Reason for leaving: Continues of study/relocate of resident.

Education

GRADUATED, Primary School -

Thai-Ksikornsongkraw School

GRADUATED, Secondary School -

Tunguska Pitaya Krungthaianukraw School

GRADUATED -

Thai-Austrian Technical College

GRADUATED - Bachelor of Mechanical Engineering

Srinakharinwirot University

Skills

  • Order Management
  • Excellent negotiation skills
  • Goals and performance
  • Operations

Position Desired

Project Director

Personal Particulars

Thai, 51 years, Buddhism, Married, 167 cms, 70 kgs, Thai / English and Japanese, MS Office, Visio, Outlook, Publisher, Project, AutoCAD, SAP etc., Swimming/ Walking and Internet

Key Experience Achievements

Over 20 years’ experience Mechanical/ Electrical services Project Operation and Facilities Management in Manufacturing companies such as PCS Security Facility Services, TDCX Thailand, JLL IFM at Schneider Thailand, LF Logistics Thailand, Cranes and Equipment Asia, Mermaid Safety Services, Metso Paper, and Avery Denison. Originally from Service Technician background for a large machining Workshop Supervisor at Metso Paper with the firm experience in CNC machining workshop and Pulp/Paper machine maintenance onsite services work, which I have successfully transitioned to Operation Manager at Mermaid Safety Services, work for offshore Rig/Cargos ship facilities equipment inspection and services work.

Professional Accomplishments

  • Achievements of Pulp and Paper machine installation and repairing more than 100 projects.
  • Achievements of Oil/Gas rigs and cargoes ship for facilities services, inspection, and repair more than 50 projects.
  • Implement the CMMS (Computer Maintenance Management System) all DC’s at LF logistics.
  • Completion of the new construction of DC’s at LF Logistics and Crane & Equipment Asia.
  • Reduce cost of Building and Electricity yearly Inspection (terms of the law)

Major Strengths Skills

  • Operation Leadership& team building -Solid experience and proven success in managing complex operations, cross-functional teams.
  • Strategic Planning &Execution-Maintain effective balance between big-picture, strategic thinking, and a focus on the details necessary for program execution.
  • Process & Project Innovation – create new projects, process to develop for more efficiency and best practice.
  • Prepare cost estimates for renovation, repair works, work specifications, drafting of contract document, invitation for quotation, tender and recommendation for award of quotation/tender.
  • Manage P&L and all spend are in budget to achieve the finance KPI.
  • Facility management/Hard/Soft services property/Hi-Low rise building& Industrial management.

Special Experiences Certificates

  • COMPUTOR TRAINING: Burapha Univ, Chonburi (03/03/1991)
  • JAPANESE AND ENGLISH LANGUAGE TRAINING: Burapha Univ, Chonburi (04/01/1992)
  • ATLAS REWINDER MACHINE TRAINING: Avery Dennison Singapore (Pte) Ltd. Singapore (07/01/1996)
  • ROLL HANDING / MAINTENANCE SERVICE TRAINING: Valmet Technology Finland (08/01/1997)
  • SAFETY & FIRE FIGHTING: Valmet Technology (Thailand) Co., Ltd. Chonburi (11/03/1998)
  • AUTO CAD-2000 TRAINING: ECC Chonburi (06/01/2002)
  • Total Preventive Maintenance TRAINING: CMMS Bangkok (06/12/2003)
  • HARD FACING AND SURFACE TREATMENT TRAINING: Metso Paper Finland (09/01/2003)
  • ONSITE PROJECT: Machine installation duration working with Metso in Asia and Thailand about 50 projects (1997-2007)
  • ISO-9000 LEAD AUDITOR TRAINING: Mermaid Safety Services (Thailand) Co., Ltd. By QMS (08/2007)
  • SAFETY EQUIPMENT TRAINING (Life Raft, Viking /Zodiac): Viking / Pamarine Singapore (09/2007)
  • SAFETY EQUIPMENT TRAINING (Hi-Low expansion foam system): Unitor Singapore (09/2007)
  • SAFETY EQUIPMENT TRAINING (Co2 System): Unitor Semangat Malaysia (09/2007)
  • Sea Survival Skill & Helicopter Underwater Escape Training (HUET): MOG Thailand (01/2008)
  • LEADERSHIP PROGRAM: NLP Top Coach (04/2014 - 11/2014)

Personal Information

Expected Salary: 200 K / Month + Vehicle

References

  • Mr. Tommy Hansen, +66 89 936 3037, Mermaid Safety Services (Thailand) Co., Ltd
  • Capt. Sorapong Pron Ngam, +66 86 986 6980, Freight Plus (Thailand)Ltd.

Timeline

Senior Account Manager

PCS SECURITY AND FACILITY SERVICES LIMITED
02.2023 - Current

Senior Facility Manager

Tele direct Telecommerce (Thailand) LTD.
02.2022 - 01.2023

Facility Manager

Jones Lang LaSalle Management Limited, Schneider Electric Thailand
11.2019 - 02.2022

Senior Facility Manager

LF Logistics (Thailand) Limited, Ayutthaya
02.2016 - 02.2019

Project Manager

Cranes and Equipment Asia Co., Ltd. Chonburi
09.2013 - 01.2016

Operation Manager

Mermaid Safety Services (Thailand) Co., Ltd. Chonburi
06.2007 - 12.2009

Workshop Supervisor

Metso Paper (Thailand) Co., Ltd. Chonburi
04.1997 - 11.2005

Lead Machine Operator

Avery Dennison (Thailand) Co., Ltd. Samutprakarn
06.1996 - 04.1997

GRADUATED, Primary School -

Thai-Ksikornsongkraw School

GRADUATED, Secondary School -

Tunguska Pitaya Krungthaianukraw School

GRADUATED -

Thai-Austrian Technical College

GRADUATED - Bachelor of Mechanical Engineering

Srinakharinwirot University

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