Phumin Phupha
Bangkok,Thailand
Summary
Professional Presenter & Engagement Specialist | Customer Reactivation | Client Psychology | High-Value Deal Closing | Outbound Sales Engagement | Relationship-Driven Conversion
- Highly confident in front of the camera with a charismatic and professional personality
- Conversion-focused and performance-driven sales professional specializing in customer reactivation, outbound communication, and high-value deal closing.
- Proven experience in selling high-value, non-essential products through customer psychology, emotional intelligence, and strategic communication. Generated 80+ clients and over €35,000 in revenue, with strong results in customer retention, repeat business, and reactivation of inactive clients.
- Skilled in active listening, needs analysis, and value-based selling, with the ability to interpret both stated and unstated customer needs, handle objections, and guide conversations toward successful conversion in both inbound and outbound environments.
- Thrives in target-driven environments and consistently focuses on converting engagement into measurable revenue, Focused on driving revenue growth through customer reactivation and high-conversion sales interactions.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
Work history
Business Owner
BELIEVE IN ART CO., LTD.
Bangkok, Thailand
2021.01 - 2026.04
- Managed full consultative sales cycle: lead generation → needs analysis → proposal → negotiation → closing
- Acquired and managed 80+ clients, generating over €35,000 in revenue
- Maintained strong client relationships with:
50%+ returning clients (repeat contact)
20%+ repeat purchase rate in a luxury / non-essential product category
- Re-engaged inactive clients through personalized follow-ups and relationship-driven communication
- Applied customer psychology and emotional intelligence to improve conversion outcomes
- Used value-based selling by translating creative work into business impact (branding, customer attraction, visual identity)
- Handled pricing objections and converted hesitant leads into paying customers
- Generated and converted leads via Facebook Ads, Google Ads, and social media marketing
- Managed multiple client accounts simultaneously while maintaining high satisfaction
- Delivered solutions aligned with client business goals, not just aesthetic outcomes
- Thrived in a high-pressure, target-driven environment
- Conducted high-volume outbound engagement and voice-based communication, confidently handling objections and reactivating inactive clients
- Managed all aspects of business administration, including contract preparation, invoicing, and legal documentation for over 80+ corporate and private clients
- Acted as the primary point of contact for 80+ clients, managing high-volume inquiries via phone and digital chat platforms
Painter Artist
333 Gallery
Bangkok, Thailand
2019.01 - 2020.01
- Supported sales by presenting and positioning artwork value to clients and collectors
- Influenced purchasing decisions through storytelling and clear communication
- Delivered commissioned projects aligned with client expectations
Artist
Freelance
Bangkok, Thailand
2015.01 - 2018.01
- Generated leads through networking and online channels
- Negotiated pricing and closed deals independently
- Managed full customer lifecycle from inquiry to delivery
Education
GCSEs - Visual Art
Silpakorn University
Thailand 2019.01 - 2020.01
GCSEs - Visual Art
Silpakorn University
Thailand 2014.01 - 2018.01
Skills
- Public Speaking & Storytelling
- Charismatic Communication
- Emotional Regulation
- Sales & Conversion
- Consultative Selling
- Deal Closing
- Objection Handling
- Negotiation & Persuasion
- Value-Based Selling
- Lead Generation & Conversion
- Customer focus
- Customer Service
- Customer Engagement
- Customer Reactivation & Retention
- Customer relations
- Business administration
- Client Psychology & Emotional Intelligence
- Needs Analysis & Strategic Questioning
- Communication
- Verbal Communication & Conversational Control
- Outbound Communication (Call / Remote Engagement)
- Relationship Building & Trust Development
- Adaptive Communication (Cross-Cultural)
- Tools & Marketing
- Facebook Ads / Google Ads
- Social Media & Content Marketing
INTERNATIONAL EXPERIENCE
• Worked with international clients across Thailand, Malaysia, Singapore, Australia, Italy, and the USA
• Successfully closed deals with international clients, including commercial projects in Australia
• Adapted communication style across cultures to build trust and improve customer engagement
• Adjusted sales approach based on customer behavior, expectations, and decision-making styles
• Built long-term relationships with international clients, leading to repeat business and referrals
• Comfortable communicating in English within a performance-driven, sales-focused environment
• Demonstrated ability to engage and convert customers through remote communication
LANGUAGES
Thai: Native
English: Conversational (Comfortable in daily communication and improving for professional sales use)
Relocation
Visa Status: Type D Student Visa (In Process – Awaiting Result)
Availability: Ready to relocate upon approval | Open to Full-Time Work Permit (Single Permit)
Timeline
Business Owner
BELIEVE IN ART CO., LTD.
2021.01 - 2026.04
GCSEs - Visual Art
Silpakorn University
2019.01 - 2020.01
Painter Artist
333 Gallery
2019.01 - 2020.01
Artist
Freelance
2015.01 - 2018.01
GCSEs - Visual Art
Silpakorn University
2014.01 - 2018.01