Phone Pyae Sone
Sales, Marketing & Customer Service
Samut Prakan
Work Preference
Summary
Hardworking employee enthusiastic about learning various fields inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service.
Overview
4
4
years of professional experience
1
1
Language
Work History
Salesperson
Shwe Mandalar
01.2024 - 01.2025
- Worked to build relationships with customers and built potential for additional sales.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Informed customers of promotions to increase sales productivity and volume.
- Set and achieved company defined sales goals.
Customer Service Sales Representative
Iconic Toasts
08.2020 - 08.2022
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Managed high call volume, ensuring timely response and effective resolution to all customer concerns.
- Contributed to positive team culture, driving motivation and productivity among peers.
- Increased customer satisfaction by addressing and resolving complex issues effectively.
- Enhanced team performance, providing continuous training and support to new and existing representatives.
Education
BBA - Business Administration
Assumption University
Samut PrakanHigh School Diploma -
Trail International School
BangkokHigh School Diploma -
ILBC
MandalayGED -
Royal Academic Institute
YangonSkills
Customer engagement
Account management
Customer care
Customer service
Cross-selling products and services
Affiliations
- UD, Shwe Mandalar
Languages
English
Bilingual or Proficient (C2)
Timeline
Salesperson
Shwe Mandalar
01.2024 - 01.2025
Customer Service Sales Representative
Iconic Toasts
08.2020 - 08.2022
BBA - Business Administration
Assumption University
High School Diploma -
Trail International School
High School Diploma -
ILBC
GED -
Royal Academic Institute