Microsoft
PHONE PYAE MAUNG
Marketing And Customer Relations
Bangkok
Summary
Experienced leader with a strong background in team guidance, project management, and strategic goal achievement. Skilled in developing efficient processes, maintaining high standards, and aligning efforts with organizational objectives. Recognized for a collaborative approach and unwavering commitment to excellence.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
6
6
Certifications
2
2
Languages
Work History
Channel Manager
Siam Commercial Service Co.,Ltd.
Ko Samui, Thailand
02.2025 - 03.2025
- Optimized property listings across platforms to maximize occupancy and revenue
- Ensured accurate rate synchronization, resolved booking issues, and automated guest communications
- Analyzed performance metrics and supported marketing efforts
- Streamlined communication between internal teams and channel partners, improving overall efficiency in the sales process.
Marketing & Customer Relations
Toyota Mingalar , Mingalar Motor Co.,Ltd
Taunggyi
07.2023 - 02.2025
- Managed content calendars and executed online/offline marketing campaigns to ensure brand consistency
- Conducted market research to analyze trends and competitors, providing strategic insights
- Developed marketing materials to support sales and after-sales teams
- Collaborated cross-functionally for seamless execution and optimized campaign ROI
- Organized events and outreach programs to enhance brand visibility
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Point Of Sales Supervisor
Telecom International Myanmar Co.,Ltd.
Myanmar
11.2021 - 06.2023
- Managed point-of-sale systems to ensure smooth and efficient transactions while maintaining accuracy in sales operations
- Led a team of sales staff, providing guidance and support to drive performance and achieve sales targets
- Coordinated product promotions and developed strong customer relationships to enhance brand loyalty and increase revenue
- Trained and mentored junior staff, fostering a knowledgeable and motivated team
- Monitored key performance metrics to assess sales effectiveness and identify areas for improvement
- Streamlined inventory management processes to optimize stock levels, reduce wastage, and improve operational efficiency
- Coordinated with other departments to address any discrepancies or issues related to pricing, product availability, or promotional offers at the register area.
- Supported implementation of new point of sale systems, assisting in troubleshooting and providing feedback for continuous improvement efforts.
- Educated staff on strategies for handling difficult customers and challenging situations.
Education
MBA - Candidate
Lincoln University College
Malaysia 04.2025 - 12.2025
No Degree - Marketing and Branding Management Strategy
Strategy First University
Yangon 04.2024 - 12.2024
Bachelor of Science - Zoology
University of Yangon
Yangon, Myanmar 01.2017 - 12.2021
Skills
Effective troubleshooting skills
Client support expertise
Effective organization
Customer Relation Management
Relationship building
Customer acquisition
Marketing collaboration
Time management
Friendly, positive attitude
Teamwork and collaboration
B to B sales
Certification
LCCI Level I,II, Book Keeping & Account (VRQ), UK, 09/2019, 11/2019
Software
Odoo
Air BNB
Hostfully
Timeline
MBA - Candidate
Lincoln University College
04.2025 - 12.2025
Channel Manager
Siam Commercial Service Co.,Ltd.
02.2025 - 03.2025
No Degree - Marketing and Branding Management Strategy
Strategy First University
04.2024 - 12.2024
Marketing & Customer Relations
Toyota Mingalar , Mingalar Motor Co.,Ltd
07.2023 - 02.2025
Point Of Sales Supervisor
Telecom International Myanmar Co.,Ltd.
11.2021 - 06.2023
Bachelor of Science - Zoology
University of Yangon
01.2017 - 12.2021